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The Guided Selling blog covers everything you need to know around creating compelling digital experiences to help you become your customers’ preferred company.

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Technology
Definitive Guide to Contextual Commerce: What It Is and Why It’s Important
zoovu.com - Caroline Egan
A digitally connected world requires context. Learn about contextual commerce and how to integrate it across omni-channel experiences.The post …
Jan 4
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2020 Round-Up: 7 Blogs about Ecommerce's Historic Year
zoovu.com - Caroline Egan
2020. A year that was full of historic moments centered around a global pandemic that required global consumers to turn to digital-first reliance on …
Dec 20, 2020
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Customer Experience Strategy: 7 Elements for Success in 2021
zoovu.com - Enda Ndungu
Admit it. 2020 was a train wreck you didn’t see coming. The pandemic accelerated the adoption of digital commerce in 3 months. Meanwhile, there was a …
Dec 14, 2020
Guided selling blog
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5 Reasons Why You Need a Conversation Designer in 2021
zoovu.com - Kindra Cooper
Given the historic number of customers making online purchases and using streaming services during the COVID-19 pandemic, digital marketing and …
Dec 8, 2020
Guided selling blog
flipped into Guided Selling
Chatbot Strategy: Is Your's Ineffective? (+ 5 Mistakes That Could Kill Your Business)
zoovu.com - Enda Ndungu
It’s frustrating. You’ve spent a boatload of cash on customer service tech — chatbots. Unfortunately, your customer service department is still …
Dec 1, 2020
Guided selling blog
flipped into Guided Selling
5 Learnings from October Sales from the Consumer Perspective
zoovu.com - Caroline Egan
Amazon’s postponed Prime Day gave competitors an opportunity to compete and use their exponential growth amid 2020’s acceleration to digital-first. …
Nov 23, 2020