Grantwdavis

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Replace Your Bad Leadership Habits In 2015

Contrary to popular belief, leadership isn’t always a natural born trait. It’s possible to learn leadership and to become increasingly skilled at leading others in both personal and professional capacities. The flip side of this is that if one is a natural born leader (i.e., they have the traits …

8 Leadership Steps To Transform Your Customer Experience Culture (And Day To Day Customer Service)

Here are 8 things that are important to get right as a leader if you’re intent on transforming your customer experience and the culture that supports and sustains it.<p><b>1. Stand For The Right Thing.</b> Does every employee know what your company stands for? Make sure your organizing principle is …

Do VCs and Angel Investors Have Blinders on?

When Annabelle Diamantino, co-founder and CEO of Video Recruit, was considering where to locate her company, a top priority was finding a city in which the cost of doing business and living was affordable. Another factor was access to a plentiful supply of high-quality, inexpensive talent.<p>Video …

Your Kids And Money: Teaching The Value Of A Dollar

What's the point of an allowance?<p>For Ron Lieber, personal finance writer for <i>The</i> <i>New York Times,</i> it'sa tool to help teach values and character traits like patience, moderation, thrift and generosity. And Lieber, who's writing a book, The Opposite of Spoiled, about kids, money and values, tells <i>Morning</i> …

Fitness Friday: How to swing the club faster (Part II)

__<p>By Ron Kaspriske__<p>Last week, athletic performance advisor Tom House introduced the concept that in order to swing the golf club faster, you first have to learn how to stop it at faster speeds. You can read what he said here.<p>This week, House introduces the second key to swinging faster. You have …

How To Stop Making Tiny Mistakes That Make You Look Stupider Than You Really Are

By Leigh Newman<p><i>Columnist Leigh Newman finds out a new way to fix our mental glitches with the help of Sendhil Mullainathan, the co-author of the new book</i> Scarcity: Why Having Too Little Means So Much.<p>Last Saturday night while cleaning the house, I was talking to an old friend. We agreed to have …

How Modern Economics Is Built On 'The World's Dumbest Idea'

I reported earlier this month that the Financial Times published a pair of important articles asking why the goal of a firm is to maximize short-term shareholder value is still being taught in business schools.<p>“While there is growing consensus that focusing on short-term shareholder value is not …

What The Most Successful People Do Before Breakfast

Between wrangling children, walking dogs, and checking email, your early hours might be more crazed than calm. Carve out some a.m. tranquility (and productivity) with these steps.<p>Mornings are a great time for getting things done. You’re less likely to be interrupted than you are later in the day. …

Success

We All Need Friends at Work

Survey after survey shows that employee engagement at work is at an all-time low. One way to help improve engagement at work is to foster friendships. We all know them: the good old fashioned friendships created when we chit-chat, hang-out, joke, and have fun with co-workers.<p>Tony Hsieh, the CEO of …

Why Executive Teams Shouldn’t Write “Culture Decks”

Boston is teeming with entrepreneurship. The “startup renaissance” that followed the financial crisis of 2009 has led to as many acquisitions as it has public companies.<p>For the founders and CEOs of many startups, the recent influx of additional tech giants to Boston like Amazon, eBay, and Twitter …