Gracie Jack

11 Flips | 5 Magazines | 4 Likes | 2 Following | @GracieJack | Keep up with Gracie Jack on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Gracie Jack”

NPS, CSAT, or CES: What’s the True Measure of Customer Loyalty?

<i>Image courtesy of avrene</i><i>Today I'm pleased to share a guest post by Adam Rogers at Kayako</i>.<br>There is an abundance of metrics out there that can measure …

Going Offline: Five Old School Marketing Techniques that you Shouldn’t Overlook

With the right kind of planning, online and offline strategies can come together to create a joined up approach that is actually greater than the sum …

Offline Marketing techniques ~ Cedrick Harris

Online marketing, offline marketing: it's all the same these days

Online marketing, offline marketing: it’s all the same these days<p>Remember when marketing executives had to convince their bosses to put time and …

Opiniator for Retail - Real-Time Customer Feedback Using Mobile Phones

CustomerGauge Real-Time Customer Feedback

Feedbackstr - Customer Feedback in Real-Time Introduction

Putting behavioral psychology to work to improve the customer experience

Applying the principles of behavioral psychology can improve the quality of customer interactions and build brand recognition as a customer-centric …

Urban Street Photographer | London

For global brands, start-ups and individuals.<p>Using 360° photography, cinemagraphs, timelapse, photos of people, architecture & landscape.<p>The place …

Target is making a major change to its stores

<i>The BI Intelligence Content Marketing Team covers news & research we think you would find valuable. This topic was originally highlighted and sent to subscribers of the E-Commerce Insider newsletter.</i><p>Target is revamping its stores in a way that could change your shopping experience there.<p>The retail …

I've spent my career studying bad habits. Here's what I've learned about breaking them. - Vox

Let's face reality: Change is hard! Look at change rates for people with heart issues who are told by their doctors that they are seriously at risk of dying if they do not change their habits. These patients know exactly what they need to do: eat a more wholesome, lower-calorie diet, exercise more, …

Self-improvement