Glenn King

152 Flips | 1 Magazine | 3 Followers | @GlennKing2016 | Keep up with Glenn King on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Glenn King”

4 Ways to Infuse Your Brand Personality into Email Signatures

The most successful brands have adopted a set of human-like personality traits to help them build stronger bonds with customers, convey values, and …

Amazon's Next Big Target: The Telecom Industry?

Amazon has struck a new deal with Nokia to transform the telecom and IT world as we know it.<p>At the end of October, <b>Amazon</b> (NASDAQ:AMZN) Web Services …

Internet of Things

4 Ways to Watch or Monitor Log Files in Real Time

How can I see the content of a log file in real time in Linux? Well there are a lot of utilities out there that can help a user to output the content …

Openreach says it will build faster broadband for 10 million homes but only if it gets the money back

Under-fire broadband network provider Openreach said it hopes to build a faster broadband network for 10 million homes by the middle of the 2020s, …

Cloud Contact Center

In today’s digital age, the definition of customer experience has changed. Expectations of what it should be are higher than they have ever been. …

Customer Experience

Making the Most of Alarms

Leverage the alarm management features of Mitel Performance Analytics to address network performance problems more effectively.<p>Relevant and timely …

Time Management

Mitel 5330 VoIP Equipment specifications, review and features

Comments and reviews to the Mitel 5330<p>All product specifications in this catalog are based on information taken from official sources, including the …

Gear & Gadgets

ITIL no longer fit for purpose

<i>IT service management is becoming a more challenging profession – but the current ‘best practice’ frameworks such as ITIL are woefully unsuitable for</i> …

Should unauthorized changes have their own process

By ITIL® from Experience©<p>Unauthorized changes are mentioned numerous times throughout the Change Management section1 of ITIL® version 3. Even though …

This is the most diabolical Android ransomware we've ever seen

Consider this yet another PSA on why you should never ever download Adobe Flash Player, or anything resembling it if you're using an Android …

Partner Transition Support

Defining Metrics for Change Management

Editor’s Note:<br>While reviewing the level of readership of our blogs, we couldn’t help but notice that certain blogs never lost their popularity over …

Can we stop this SLA madness? Time-based IT support SLAs are useless. This pic shows why. #itsmf #itsmfa #itil #itsm https://t.co/8JoJvMc8LT

Reinventing ITSM with AI and Virtual Support Agents

LumaTM integrates with Zapier<p>Integrate, Automate, Innovate<p>Zapier is a simple to use online integration tool that allows you to integrate Serviceaide …

Continual Service Improvement is NOT a Service Lifecycle Stage | HDI

by Kenneth Wendle<br>August 15, 2017<p>Wow! Did you read the title of this article? OK, you most likely did. And perhaps that’s why you’re reading this now, …

TalkTalk Business launches cloud-ready connectivity products

Network reliability and running multiple services over a single pipe with the option to segregate bandwidth and prioritise critical data traffic are …

10 hot data analytics trends — and 5 going cold

Data analytics are fast becoming the lifeblood of IT. Big data, machine learning, deep learning, data science — the range of technologies and …

How to Create a Centralized Log Server with Rsyslog in CentOS/RHEL 7

In order for system administrator to identify or troubleshoot a problem on a CentOS 7 or RHEL 7 server system, it must know and view the events that …

Linux

NMapGUI - Advanced Graphical User Interface for NMap

NMapGUI is an advanced graphical user interface for NMap network analysis tool. It allows to extend and ease the typical usage of NMap by providen a …

Linux

Linux cut command help and examples

Updated: by Computer Hope<p>About cut<p>Remove or "cut out" sections of each line of a file or files.<p>cut syntax<p>Options<p><b>-b</b>, <b>--bytes=</b><i>LIST</i><p>Select only the bytes …

eve represents a new dawn in hosted, says 9

Hosted telecoms brand 'eve' represents a new dawn for 9 partners, claims Director Adam Cathcart, who led the company's ninth accreditation session …

Solar Communications snaps up Cardiff-based TWL

Solar has extended its regional reach with the acquisition of Cardiff-based TWL, adding to its existing offices in Chippenham, Harlow and Manchester. …

Virtual1 reaches first key network landmark | Comms Dealer

Virtual1 has reached its first network milestone in lighting up the north west just five months after announcing plans to roll its network out across …

KCOM expands enterprise sales team

KCOM has expanded its enterprise sales team with the addition of 12 new staff focused on delivering IT solutions to large organisations. The move …