Gabriel Cavalheiro

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Does A Chatbot Need NLP To Succeed?

I would say that the success of a chatbot can be defined as its ability to provide a superior user experience in comparison to alternative …

So you think you want a chatbot? 10 questions to ask before you begin

By Merici Vinton<p>At Fjord London, we recently wrapped a chatbot project with a client and, increasingly, we’re seeing a trend where clients are …

The Chatbot Revolution Is on Hold

Every year the tech sector needs a buzzword that can attract reporters, venture capitalists, and developers like moths to a digital flame. In 2016 …

The Best Advice For Building Chatbots? Don’t Force People To Use Chatbots

A panel of experts gathered at Facebook’s F8 conference this week to talk about the benefits–and limitations–of chatbots.<p>At Facebook’s annual F8 conference this week, experts convened a panel to discuss best practices for designing chatbots. The key takeaway? Don’t force people to use chatbots.<p>The …

Designing my first chatbot with Chatfuel

<b>What is a chatbot?</b><p>Chatbot is a program that can perform a human-like conversation via text. It engages with the user by identifying input …

Creating a Chatbot: A UX Designer’s Firsthand Experience

With that said, we were done! Well, not quite…<p><b>Training the 🤖</b><p>The bot we set up was still an infant and wouldn’t be able to fend off requests from all …

3 lessons learned from leading design at a high-growth startup

Flexport's Andrew Coyle on advocating design, building systems, and including others.The post 3 lessons learned from leading design at a high-growth …

UX Design