Eric Suryanto

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Founder-Led Companies Outperform the Rest — Here’s Why

A recent study by three professors at Purdue’s Krannert School of Management is part of a growing mountain of evidence of the superior and more lasting performance of companies where the founder still plays a significant role as CEO, chairman, board member, or owner or adviser. Specifically, the …

Profit

How to Deal with a Slacker Coworker

No one likes picking up someone else’s slack. But when a colleague leaves early, misses deadlines, and doesn’t give 100% to a project, it can be difficult to determine the best course of action. Should you confront them about their behavior? Speak to your boss? Or mind your own business?<p><b>What the</b> …

Visualizing Sun Tzu’s The Art of War

Jessica Hagy is a professional writer and illustrator well-known for her minimalist ink-on-index-card illustrations, which are found at her site Indexed. Hagy’s typical card is a venn diagram or x-y plot of a deceptively simple idea with a punchline. Like this:<p>One day, when Hagy was cleaning out …

National Security

The Best Leaders Are Humble Leaders

In a global marketplace where problems are increasingly complex, no <i>one</i> person will ever have all the answers. That’s why Google’s SVP of People Operations, Lazlo Bock, says humility is one of the traits he’s looking for in new hires. “Your end goal,” explained Bock, “is what can we do together to …

How to Help an Underperformer

As a manager, you can’t accept underperformance. It’s frustrating, time-consuming, and it can demoralize the other people on your team. But what do you do about an employee who isn’t performing up to snuff? How do you help turn around the problematic behavior? And how long do you let it go on …

The Discipline of Teams

Early in the 1980s, Bill Greenwood and a small band of rebel railroaders took on most of the top management of Burlington Northern and created a multibillion-dollar business in “piggybacking” rail services despite widespread resistance, even resentment, within the company. The Medical Products …

Management

What Is Strategy?

This article has benefited greatly from the assistance of many individuals and companies. The author gives special thanks to Jan Rivkin, the coauthor of a related paper. Substantial research contributions have been made by Nicolaj Siggelkow, Dawn Sylvester, and Lucia Marshall. Tarun Khanna, Roger …

Management

Get More Done During Your Commute

By now, we all know multitasking doesn’t work. Our brains are incapable of focusing on more than one thing at a time. We might think we’re multitasking as we scan our email while on a conference call, but we’re not. We’re actually switch-tasking – quickly shifting attention from one thing to …

Time Management

What Kind of Leader Do You Want to Be?

It’s the question missing from so much of leadership development: “What kind of leader do you <i>want</i> to be?”<p>We facilitate and encourage self-awareness among up-and-coming leaders (what kind of leader you are), get them to map their journeys so far (what has made you the leader you are), share …

Leadership

What Top Sales Teams Have in Common, in 5 Charts

What separates high-performing sales organizations from average and underperforming sales organizations? In order to answer this question, I recently conducted an extensive 42-part survey with 786 sales professionals. Participants were asked to share their opinions on their sales organization and …

Management

Dysfunctional Products Come from Dysfunctional Organizations

Producing great products isn’t just about creativity and execution. It’s also about organizational alignment. Let me tell you a quick story. One of my alumni, Eli, recently finished a contract with a government transportation agency. She had been tasked with spending time with the agency’s …

Management

Why the modern world is bad for your brain

Photograph: Alamy<p>‘Because it is limited in characters, texting discourages thoughtful discussion or any level of detail, and its addictive problems are compounded by its …

IQ

Make It Easy for Decision Makers to Approve Your Deal

Imagine you’ve been offered a way to purchase $1 lottery tickets for a penny each. How many would you buy? If you were operating based on rational self-interest one could argue that you would buy as many tickets as possible. How could you refuse an opportunity with so much upside and so little …

Management

Seven Things Great Employers Do (that Others Don’t)

For most people, paid work is unsettling and energy-sapping. Despite employee engagement racing up the priority list of CEOs (see, for example, The Conference Board’s CEO Challenge 2014), our research into workplaces all over the world reveals a sorry state of affairs: workers who are actively</i> …

The Art of Giving and Receiving Advice

Seeking and giving advice are central to effective leadership and decision making. Yet managers seldom view them as practical skills they can learn and improve. Receiving guidance is often seen as the passive consumption of wisdom. And advising is typically treated as a matter of “good …

Management

18 Libraries Every Book Lover Should Visit In Their Lifetime

If you love books, libraries are some of the most spectacular buildings in the world.<p>To celebrate these monumentally important buildings, we've complied a list of the most magnificent libraries on the planet.<p>From a library hidden in the forests of Beijing to one in Egypt that was designed like a …