Eric Baker

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This Hot Chicken-Fueled Social Enterprise Is Changing Lives

Joe DeLoss isn’t even all that into hot chicken.<p>Sure, he prides himself on the mouth-watering grub he’s peddling. But the 32-year-old founder of Columbus hot spot Hot Chicken Takeover frequently admits that the chicken itself is a bit of a means to an end. Despite the fact that he spent months …

Entrepreneurship

Is This the Best Discount Retailer Stock on the Market?

A chain focused on the $5-or-less price point remains one of the hottest deep discounters.<p>In a segment of the retail space that is generally …

Is Your Customer Support Killing Your Business?

For the past several years I’ve noticed a trend. Customers are smarter than ever before. They know what it’s like to have a good customer service experience. They have learned it from companies like Apple, Amazon and American Express to mention a few CX rock stars – and that’s just a few of the …

Tesla is about to suffer the same fate as Ford

About a century ago, give or take a decade, the Ford Motor Company was <i>the</i> American carmaker. Its Model T was the first successful vehicle for everybody, and its founder, Henry Ford, was the greatest businessman in history, warts and all.<p>At the time, General Motors was a disorganized cluster of …

Tesla

GUNTER: After all this government meddling, it’s surprising Canada has any entrepreneurs left

Sometimes I wonder why entrepreneurs stick with it. As if the risks of starting a small business — finding customers, providing product or services, …

Canada