Elena Pavlyukova

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Chatbot design may freak you out, and it’s normal

Moving from visual design to conversational design is not easy<p>During my day to day at Botsociety, I have the privilege of talking with a lot of …

UI Design

Mall of America Gets High-Tech With Chatbot and Humanoid Robots

You’ll never get lost in the mall again with this new technology.<p>Want to know how it feels to walk through a labyrinth? Drop by any large mall, the more unfamiliar, the better. But at the nation’s largest shopping center, the Mall of America in Minnesota, a chatbot can intervene before you find …

Mall of America

How Chatbots Are Influencing the Future of Content Marketing | Inc.com

Modern consumers crave authentic conversations. To deliver on those expectations and provide more personal experiences, marketers are constantly seeking powerful content tools and better, smarter tech. Although turning to robots doesn't immediately sound like the best way to have more human …

Chatbots

Kia Bot 'Kian' Helps Customers Learn About Vehicles

Kia Motors America is introducing an artificial intelligence-powered virtual assistant named “Kian” to guide consumers through the shopping …

2018 is the year chatbots join the enterprise

It’s safe to say that 2017 was a flop for the chatbot. All the predictions made out that this was going to be <i>the</i> year that we saw enterprise-wide adoption of bots. That hasn’t been the case, primarily, because enterprise is not paying close attention to its own behavior. Consumers have already …

The Secret to Successful Content-Marketing In 2018 Is Having a Strategy, So Get One.

Content-marketing is the most powerful engine driving sales, but few businesses have a plan.<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>With only a few weeks remaining before we bid 2017 goodbye, now is the time to finalize marketing strategies for the coming year. It's time to …

Marketing

Louis Vuitton Becomes Latest Luxury Brand To Launch A Chatbot

In a bid to think “client first”, Louis Vuitton has launched a chatbot on Facebook Messenger that advises shoppers on products, aiming to provide meaningful feedback during the busy holiday period.<p>The bot is powered by mode.ai, which has also previously partnered with the likes of Levi’s with its …

Artificial Intelligence

Everything You Need To Know About Chatbot Marketing

Emerging technology is constantly changing how businesses market their products and services, which means that companies must remain adaptable to stay competitive.<p>Chatbots — computer-generated programs that use artificial intelligence (AI) to initiate and carry on conversations with consumers — …

Customer Service
Artificial Intelligence

Trading Stocks on Facebook Messenger Is Becoming a Big Thing

Investors now have more options for how they trade stocks: Facebook (FB) messenger.<p>TD Ameritrade launched a bot in October allowing its investors to …