Arjan Duquesnoy

85 Flips | 4 Magazines | 1 Following | 6 Followers | @Duquesnoy | Op onderzoek naar hoe het best om te gaan met klantenfeedback in retail

Three Workouts To Get You Pumped For #PPG2017 | Pacific Paddle Games Presented by Salt Life

Get Pumped for PPG With Three Workouts From The Fitness Pros<p><b>With race season in full swing and #PPG2017 just around the corner, there’s no better</b> …

SUP Training The Smart Way

Our Guarantee<p>Of course, all three options come with the SUP Athletes guarantee.<p>Read the eBook, use the 12-Week Race Ready Program or our coaching and …

Any Given Sunday Al Pacino Pre-Game Speech

Al Pacino

Who To Promote? 10 Keys To Identifying People With High Potential

Many organizations, either formally or informally, compile a list of people they believe will have high potential for promotion. These high potential individuals, (HIPOs), often receive extra developmental opportunities beyond what’s available to the rest of their peers.From an individual’s point …

10 Secrets to Influencing Absolutely Anyone

<i>This post is in partnership with Inc., which offers useful advice, resources, and insights to entrepreneurs and business owners. The article below</i> …

Want to Lead a Passionate Team? Start With These Five Steps

Whenever someone enters a leadership role, they have dreams of building highly effective and passionate teams. They want their employees to look up …

Customer experience: hoe staan we er voor?

Hoe klanten onze producten en diensten in de praktijk ervaren, is een belangrijke graadmeter voor succes. Tot voor kort was het relatief lastig en …

Victoria’s Secret: levend bewijs voor het belang van klantbeleving

Je kunt het bijna niet gemist hebben: de Victoria’s Secret Fashion Show 2014. 2 december vorig jaar vond de modeshow van het jaar plaats in Londen. …

Keeping It Simple Doesn't Mean You're Stupid

“Genius is the ability to reduce the complicated to the simple.” C. W. Ceran<p>I consider myself to be a somewhat intelligent person, but when someone explains a new concept to me in terms that are overly complex and unfamiliar, I struggle to easily grasp it. To learn a new concept, I need things …

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9 Habits of Remarkably Persuasive People | Inc.com

Show me a successful person and I'll show you someone incredibly good at persuading other people.<p>Oh, I know: "Persuasion" implies manipulating, pressuring, cajoling … all the used-car salesman stereotypes.<p>But if you think of persuasion as effectively describing the benefits and logic of an idea to …

lora cecere's Blog: Have You Given Your Supply ...

The Supply Chain Insights Global Summit is a week away. We are currently tabulating the results to publish the report, <i>“Top 15 Supply Chains to</i> …

3 Qualities of People Who Drive Transformative Change | Inc.com

Transformation isn't easy. It means making people think and feel a different way Not a simple task.<p>But in the history of mankind, there are plenty of inspiring examples of people who brought forth transformative change. Facing plenty of negativity, they did so fearlessly, never giving up, never …

Met verhalen bouw je aan succesvol leiderschap

Als bestuurder wil je jouw visie begrijpelijk overbrengen zodat mensen horen en begrijpen wat je bedoelt. Als communicatieadviseur wil je dat jouw …

How to Get Your Employees to Go Beyond the Call of Duty | Inc.com

Being humble is not just a virtue, it's an important leadership practice. If you're overly self-promotional and rule your team with an I'm-always-right attitude, chances are your employees will feel alienated, resentful, and unwilling to go the extra mile for you.<p>Recent research shows the impact of …

Call of Duty

Most Workplaces Don’t Make Everyone Feel Valued–Here’s How To Fix That

Creating an environment where unique strengths are recognized but everyone feels like they are part of the group is a tall order for leaders, but it’s exactly what we need. Here’s how to make it happen.<p>In the debate over whether inclusive workplaces matter, another study points to “yes.”<p>Catalyst, a …

9 Things Great Leaders Say Every Day | Inc.com

Your words are among your greatest tools. They're a window into your vision, your values and your abilities. So, whether you're running a giant organization or just trying to herd a group toward a certain outcome, there are messages you need to communicate constantly in order to lead …

Are You a Leader or a Doer?

Derek Sivers: Hoe een beweging te beginnen

Met de hulp van verbazende opnamen legt Derek Sivers uit hoe bewegingen echt beginnen. (Hint: er zijn er twee nodig.)

Leiderschap in extreem Afghanistan

Wat hebben een Feyenoord-fan, een officier van de Koninlijke Landmacht en een logistiek manager met elkaar gemeen? Wat is het verschil tussen een …

Logistiek manager vergeet gewenst gedrag te benoemen

Vanwege hun technische achtergrond maken veel logistiek en supply chain managers een beroemde denkfout; zij denken dat het (uitgebreid) geven van …

De Social Media Agenda 2014: nadruk op kwaliteit

Wat kunnen we dit jaar verwachten van de socialmedia-inzet door merken? Minder focus op likes, meer focus op beïnvloeding en resultaat op merkniveau. …

Uitgelezen: Storytelling on Steroids

<i>The storytelling hijack</i>, dat is het uitgangspunt van het boek ‘<i>Storytelling on Steroids</i>’ van John Weich. In zijn optiek is er namelijk geen beter …

Nieuw! Maak klantgedrag inzichtelijk met inBeacon

iBeacon-technologie: het zou wel eens een cruciale rol kunnen gaan spelen in de integratie van online in fysieke omgevingen, bijvoorbeeld in retail. …

What Kind of Customer Experience Are You Capable of Delivering?

In a previous post I discussed the four steps involved in setting up and managing customer relationships, or what Martha Rogers and I call the the …

Building Customer Relationships in Four Steps

In order to set up and manage your relationships with individual customers, you have to accomplish four basic things:<p><b>Identify customers individually.</b> …