Kevin B. Dull

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The Key to Choosing the Right Career

Choosing a career path (or changing one) is, for most of us, a confusing and anxiety-riddled experience. Many will tell you to “follow your passion” or “do what you love,” but as Cal Newport argues in <i>So Good They Can’t Ignore You</i>, this is not very useful advice. When I graduated from college, I …

Can China Lead The Development Of The Shared Value Economy?

Photo Credit: itsallaboutimagination.com<p>In the past year, I’ve met with scores of new people and talked about how the research and consulting company I help lead, China Youthology, had launched a non-profit platform to directly engage youth called Open Youthology. The most common response I get is, …

Innovators, Are You Applying the Wrong Lessons from Manufacturing?

Product developers can learn much from manufacturing, but many have gone too far in applying ideas that work in manufacturing to their realm. That’s because they have ignored some fundamental differences between the two disciplines. (See our recent HBR article.) Let’s look at three and their …

Touchpoints Bring the Customer Experience to Life

[For more, visit the Customers Insight Center.]<p>In the first two pieces in this series we looked at defining customer experience, and using a customer journey map to gain more insight into how customers engage with your organization. A customer journey looks at things entirely from the customers’ …

The Five Competitive Forces That Shape Strategy

<b>Editor’s Note:</b> In 1979, <i>Harvard Business Review</i> published “How Competitive Forces Shape Strategy” by a young economist and associate professor, Michael E. Porter. It was his first HBR article, and it started a revolution in the strategy field. In subsequent decades, Porter has brought his signature …

What Makes a Leader?

Every businessperson knows a story about a highly intelligent, highly skilled executive who was promoted into a leadership position only to fail at the job. And they also know a story about someone with solid—but not extraordinary—intellectual abilities and technical skills who was promoted into a …

Stealth Innovation Is Not a Solution

Making innovation happen inside established organizations is just darned tough work. That’s because there are deep and fundamental conflicts between innovation and day-to-day operations—and established organizations are built more for the latter than the former.<p>No wonder, then, that business people …

To Innovate, Find What’s Hiding in Plain Sight

In our last post, we asked the question, “What’s the connection between counting squares and innovation?” In order to come up with the answer, we presented you with the following figure and asked you how many squares you could find. It turns out, the answer isn’t so simple.<p>It was clear that this …