- ReadWrite - Manisha Sukhyani
In the 1980s, Jan Carlzon, President of Scandinavian Airlines, introduced the concept of the “moments of truth” to his organization. In Carlzon’s words, “The Moments of Truth are the various points at...
- Entrepreneur - Farhana Rahman
Seven entrepreneurs discuss how they managed to stay afloat through the Great Recession of 2020. There are many unpleasant scenarios entrepreneurs plan for in advance, in an effort to stay afloat if and...