Donatella

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Winner of the Metalsmithing Made Easy Book Giveaway

I see from last week's giveaway many of you share my opinion that Kate Richbourg is an amazing metalsmith instructor and jewelry designer. She excels …

Jewelry

How A Facebook-Style Social Network Could Treat Depression

An MIT researcher is showing that support and even therapy can be crowdsourced online–if you create the right environment.<p>Can social networks help people with depression? At first blush, that might sound like a strange question. Platforms like Facebook have been linked with making us feel worse …

Seven Steps To Writing Cover Letters Quickly And Effectively

Now that the job market is heating up, you may be tempted to start looking around and gauging your market value. Then the thought of having to send out your information, complete with an introductory cover letter, dampens the excitement. The best cover letters are tailored to the job that you want, …

Employment

Russia revises military doctrine to name NATO as chief threat

Russian President<p>Vladimir Putinon Friday signed into law a new defense doctrine that identifiesNATOas the chief threat to Russian security and claims the right to use nuclear weapons to counter any aggression that "threatens the very existence" of Russia.<p>The revisions to the 2010 defense mission …

Panama's Ochroma Trees - Photo Gallery

Photograph by Christian Ziegler<p>A kinkajou’s pollen-dusted cheek tells of a late-night nectar binge in an <i>Ochroma</i>, or balsa, tree.<p>Photograph by Christian Ziegler<p>Two stingless bees drowned in a sugary pool; the woolly opossum drinks around them. On one tree, 50 to 60 flowers open nightly, each pumping …

How to Make a Wire Wrapped Horse Head Tutorial

Horses are just beautiful creatures - a mix of power and grace. Here is a tutorial by Cherished Gems on how to make a wired horse head. Although this …

Today Is the 10th Anniversary of Asia's Devastating Tsunami

Beachside memorials and religious services were held across Asia on Friday to mark the 10th anniversary of the Indian Ocean tsunami that left more …

A Starbucks Customer Service Secret: Avoid The 'Cliff Of Dissatisfaction'

The cliff of dissatisfaction (as I use the term in my customer service consulting practice) is the point at which a customer loses faith in the timeliness of your company or your product. The length of time it takes a customer to reach the cliff varies from business to business, but it’s a risk …