Dianne

1,978 Added | 4 Magazines | 4 Likes | 20 Following | 116 Followers | @Dianne_Reads | Keep up with Dianne on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Dianne”

How Can Women Rise Up? By Breaking 12 Habits That Hold Them Back

The habits aren't bad in themselves, but become counterproductive as women rise up.<p>When executive coach Marshall Goldsmith wrote <i>What Got You Here Won't Get You There</i>, he identified a key trait that often prevents leaders from moving into top positions at companies--namely, a reluctance to share …

Leadership

What Sephora Knows About Women in Tech That Silicon Valley Doesn’t

More than 60% of the retailer’s technology workers are female<p>In a San Francisco office an hour’s drive from some of the biggest companies in Silicon Valley, Sephora has managed a corporate feat that would make the leaders of Google Inc., Apple Inc. and Facebook Inc. envious: a majority of the …

Silicon Valley
Women Leaders

This One Quality Will Make Managers Line Up To Hire You | Inc.com

Rod Marinelli, the defensive coordinator for the Dallas Cowboys, said something to this effect: "When recruiting college athletes you have to look into why they are successful. When you enter the pros, your skills are stymied. It becomes less about your abilities and more about how coachable you …

Leadership

Do This One Thing to Improve How You Handle Constructive Criticism

As much as we're committed to bettering ourselves, when others give their two cents about where they see room for self-improvement, we're typically …

12 Important Career Lessons Most People Learn Too Late in Life | Inc.com

If there's one thing we all have in common, it's that we all make mistakes along the way (and hopefully learn valuable lessons from them). But if you're smart, you'll learn as much as possible from the mistakes of others and spare yourself some of the grief.<p>Here are 12 important career lessons that …

Self-improvement

It Begins: Bots Are Learning to Chat in Their Own Language

Igor Mordatch is working to build machines that can carry on a conversation. That's something so many people are working on. In Silicon Valley, …

Being a Trusted Leader: What You Need to Know As Your Company Grows

The first step is to avoid any "us. vs. them" mentality.<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p><i>This article is included in</i> Entrepreneur Voices on Effective Leadership<i>, a new book containing insights from more than 20 contributors, entrepreneurs, and thought leaders.</i><p>The …

Leadership

5 Tips To Help You Become A Better Communicator And Leader

For a few years, you couldn’t open your news feed without seeing an article dedicated to helping boomers and gen x-ers manage millennials. Millennials were a tough group to crack—they were digitally native, entrepreneurial and more likely to move around than their predecessors.<p>It took a while for …

Video Conferencing

Why Soft Skills Matter And The Top 3 You Need

What’s the formula for building a company that can not only withstand the climates of change and uncertainty we’re living in, but transform and innovate? It used to be that the formula was to build a team that had the technical expertise and work experience to execute on “the plan.” Also known as …

Human Resources

Need to Teach Something New without Boring Team Members to Tears? Use This Powerful Technique | Inc.com

You need to share your considerable wisdom with team members, so your first instinct is to open PowerPoint and create a presentation explaining precisely what you do. Step by step. On a lot of slides. In excruciating detail.<p>But here's a much better way--a proven technique for involving learners, …

Business School

Why Smart People Don't Multitask

Multitasking is really tempting. It's also really bad for you.<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>You may have heard that multitasking is bad for you, but new studies show that it kills your performance and may even damage your brain. Every time you multitask you aren’t …

Time Management

7 Ways to Make Customer Support Your Competitive Advantage | Inc.com

Customer service has traditionally been a support function to respond to customer initiated requests, meaning someone waits for the phone to ring or for a website support request form.<p>Today's customers definition of service is the sum total of their "experience," covering all aspects of their …

Customer Experience

Why clienteling is no longer a luxury

Advancements in digital commerce have taken the idea of personalized customer experiences and expanded it well beyond the domain of luxury brands. …

Why people based marketing can be more effective than personalisation

<i>(c)iStock/Halfpoint</i>Building and creating optimised digital experiences have been the focus of marketing teams since the early days of the internet, …

Customer Experience

Please Take My Data: Why Consumers Want More Personalized Marketing

Research shows that consumers are hungry for more personalized marketing — and I am a real-life example. As a working mom with two young kids, I have …

eCommerce

Ask L2: Best Practices for Delivering Personalized Consumer Experiences

<i>“Ask L2” is a weekly series where we answer questions about all things digital.</i><b>Question:</b> What are best practices for delivering personalized …

Customer Experience

17 Marketing Trends To Watch Out For In 2017

December is the time of year when every strategist should be taking a step away from the day-to-day and giving a good hard look at the past year’s performance. After all, if you’re not paying attention to what has worked (or hasn’t worked) over the past 12 months, how are you going to know what to …

Marketing

4 Steps to Unlocking the Power of Marketing Personalization [Infographic]

Personalization is becoming an increasingly important element in social media marketing, and for good reason. With all the data and insight available …

Content personalization: A reality check

The magic of personalisation, adaption, and intimate integration.“Everyone talks about it. No one knows how to do it. Still, everyone is convinced …

Web Design

Why personalisation is still the key to effective cross-channel digital marketing

We know personalisation is the buzzword of the moment. The term is everywhere, discussed by everyone as the saviour of our modern email marketing …

Marketing

How Beacons Will Advance Personalization and DX in 2017

Refining personalized customer journeys is a priority for web content management (WCM) and digital experience (DX) platforms in 2017 — and although …

eCommerce

How To Drag Your Leadership Team Into The 21st Century

Dear Liz,<p>In another two weeks the “new millennium” will be 17 years old. How can I get that message across to my CEO? He is still living in the nineteen-eighties, along with our entire senior leadership team.<p>I am the upstart thirty-something “change guy” they brought on board a year and a half ago …

Leadership

6 Tips for Becoming a Successful Workplace Leader

Virtually everyone has the capacity to take on leadership roles within the workplace. It’s just that some individuals may need to work on skills that …

13 Leadership Skills You Didn't Need A Decade Ago That Are Now Essential

Leadership skills aren’t stagnant. Different generations moving in and out of the workforce dictate changes to the ways people lead.<p>This is one reason leaders need to be constantly updating their skills. If you’re wondering what skills have come into play lately for the modern leader, read on for …

Leadership

Disney Talking Point

How CEOs Can Put Gender Balance on the Agenda at Their Companies

Global talent and customers are more gender balanced than ever before. Women make up half the U.S. workforce, drive 80% of consumer buying decisions, and represent 60% of global university graduates. Gender balance is a big business opportunity, with huge economic implications. It boosts …

CEOs

4 Things That Are Scientifically Proven to Motivate Your Employees More Than Money | Inc.com

As the year comes to an end, you might be in search of ways to celebrate your employees' hard work and get them excited about the year ahead. Maybe you're thinking about a company party, a gift, or even a year-end bonus. But according to behavioral economics research, money and gifts are not …

Employee Engagement

Use Social Influences to Be a Better Manager

A new book shows how you can create a better team by recognizing people’s needs to stand out, fit in, and shape their identities.<p>When Jonah Berger …