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Stop Exceeding Customer Expectations: To Create Immediate Loyalty Do This Instead | Inc.com

Churn kills business.<p>A few years back I was part a global account team and we were failing with a Fortune 100 client. We tried everything: we looked at all of their business requirements and then went above and beyond. We proved ROI. We answered all the questions, we even flew out multiple times …

Customer Experience

The 12 Words All Successful People Understand

If you want to be successful, there are some words you’ll need to know.<p>Words are powerful. They can tell a story. Think of the following words: boom, penny, jump, doctor, slip, October, Shakespeare, and corn. All of these words paint a picture in your mind. Words matter ― especially if they have …

Self-improvement

6 Ways To Be A Fabulous Partner

If you're aching finally to find love in the new year, forget about dating advice.<p>And if you want to improve your relationship, we have some surprising advice: forget about trying to make your relationship better!<p>Complaining that there are no good people out there or that your partner needs to …

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10 Proven Tips To Get What You Want! - How To Improve Your Life...You Can Do It!

Are you stuck?!<p>Are you trying hard to achieve your simplest dreams but you seem to be standing on the same square without moving a step forward?<p>Now, …

11 things that are proven to make a relationship better

We can thank modern science for all the extensive research that’s been done on how to have a happy relationship, because it teaches us a lot about …

15 Things To Do To Be Successful By The Time You're 30

If you want to be successful and live life on your terms by the time you’re 30, here are fifteen things you should start doing in your 20’s to make …

10 Ways To Kick The Procrastination Habit - How To Improve Your Life...You Can Do It!

A survey (by the University of Chicago) suggested that those who relish challenge are more likely to live up to 10 years longer than those who spend …

6 Key Traits That Define Exceptional Leaders From Ordinary Ones

You need to have exceptional leadership skills if you want to carve a niche in the business world. Unfortunately, the sad reality is that not every business person is a born leader. However, we can up our game with the help of right knowledge and skills.<p>Leadership is a skill that can be trained …

Employment

6 Tips for Building and Maintaining Credibility as a Leader | Inc.com

Earlier this week I wrote an article titled <i>Leadership and the 7 I's For Influencing Others</i>. One of the key points is that building and maintaining credibility is imperative for being an influential leader.<p>As a former Navy SEAL, I can attest to the fact that being a member of any high performance …

Leadership

7 Mindsets That Guarantee Enduring Success

Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>In the business of success there are two types of people - the one-hit-wonders who enjoy short-term success and those who achieve enduring success that sustains them for life. The businessperson who holds the belief that they already have …

Self-improvement

Top 20 Habits for Happiness, Health, Productivity and Success

I am fascinated with the habits that affect happiness, health, productivity, and success. I read everything I can get my hands on related to these topics and continuously experiment with new tactics to see what works in my own life. Based on my research, reading, learning from the experts, and …

Happiness