Dave Van Loon

14 Flips | 3 Magazines | @DaveVanLoon | Keep up with Dave Van Loon on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Dave Van Loon”

10 Online-Shopping Traps That Catch Even Smart Shoppers

Doing your holiday shopping online can be a great way to avoid the crowds, compare prices and find deals. But shopping online can also put you at …

Personal Information

This Footage Of A Gunman's Mall Siege In Australia Shows Cops' Amazing Restraint

This tense CCTV footage from a 2013 standoff in Brisbane, Australia, shows the impressive restraint of police officers in other jurisdictions.<p>The FBI gives a rough estimate that in 2011, cops in America killed 404 suspects in acts of "justifiable homicide."<p>By comparison, just six people were killed …

6 Ways to Make Your Customer Service Better

3 min read<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Offering great client service not only builds a loyal and happy customer base, but can be the most powerful marketing tool due to word-of-mouth referrals.<p>A 2013 study by Dimensional Research for Zendesk found 62 percent of …

Customer Service

These are the 25 most popular mobile apps in America

In its latest mobile app report, comScore tracks the 25 most popular apps in the US. This is an interesting slice of the App Store, as it highlights active usage, not just one-time downloads or recent popularity.<p>Some observations:<p><b>Facebook is by far the top app,</b> with 115.4 million unique visitors in …

Apps

Craft an Effective 'About' Page in 3 Simple Steps

4 min read<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>As an entrepreneur, often you are your brand. Your "about" page can set the tone for you and your style and give potential clients a preview of what you might be like to work with.<p>Here are three important steps to crafting the …

Marketing

The 5 Books That Changed A Personal Finance Guru’s Life

Ramit Sethi, a personal finance expert and founder of I Will Teach You To Be Rich can, and he did.<p>In honor of his company's tenth anniversary, Sethi is giving away copies of his five favorite books to 100 of his readers.<p>Sethi often writes about how he's established systems for success that helped …

How to Earn Over $12,000 Through Referrals

Businesses are scrambling to get new customers. The result is competitive pricing for many of the services we've come to enjoy, and a chance to earn …

Personal Finance

Why Swedes Take At Least 5 Weeks Of Vacation

Annual vacation, a firmly established institution in my native Sweden, it is an often both envied and questioned phenomena among my non-European friends.<p>This time of year in particular, there's a steady stream of tanned and refreshed co-workers returning from their vacations. They've spent time in …

Innovation, Leadership And T. E. Lawrence

<i>I hate being in front, and I hate being in back and I don’t like responsibility, and I don’t obey orders.</i><p>T. E. Lawrence, in a letter to V. W. Richards, 1918.<p>At the risk of waxing a bit metaphysical, consider the leadership of T. E. Lawrence: scholar, author, warrior, poet . . . and innovator. There …

You've Overslept! Here's What You Need To Do

And now you've slept through your alarm.<p>You're late.<p>Quora, as usual, is to the rescue. Here are the best suggestions on what to do, care of commenters on a recent thread.<p><b>Call whoever's expecting you as soon as you wake up. "</b>This will remove all doubt as to your whereabouts," says Garrick Saito. …

How This Man Built A $3M Business A Year After Four Years In Prison

Frederick Hutson is a man who sees business opportunities in everything. By his own admission, this doesn’t always work out for the best. Hutson spent over four years in prison after getting busted for an opportunity he saw in drug trafficking, a huge market, and one that was as he saw it, ripe for …

One Unbelievably Simple Trick for Getting Paid More

This tiny tweak can significantly boost your income while keeping customers happy, with basically zero effort.<p>Have you heard of Swan Vesta? The matchbox manufacturer saved thousands upon thousands of dollars simply by embracing a clever idea that came from one frontline employee: putting the strip …

Customers

3 Secrets for Making Your Customers Happy Every Time

Learn the secrets for making your customers happy.<p>Have you ever been to a restaurant and experienced lousy service? Imagine the kind of place where the wait staff are rude, your meal take sages to come, and your food is bad. How would your experience change if the wait staff were friendly and …

Customer Service

Clubbing By The Numbers: The Business Behind Sin City's Marquee

It’s been a record year for DJs and their respective earnings. If you need evidence, look no further than the recently published Forbes Electronic Cash Kings list. In our third year of ranking the world’s highest-earning DJs and producers, FORBES calculated that the top 10 pulled in combined annual …