Blockchain is ushering in disruption in various industries. Even big multinationals like IBM and Deutsche Bank are working on their own blockchain projects, hoping to maximize the technology’s capabilities,
Digital transformation is often impressive, but it doesn't have to disrupt an entire industry. Growing your business with the right technologies can create a huge competitive advantage--and even a barrier
“Money sits at the intersection of almost all human choice, and most often it’s a huge anxiety creator. Finally [financial] institutions are recognizing that they have to be customer-centered. What better
The challenge of leading innovation is bringing about a sea change in corporate governance. Boards, once the dependably cautious voices urging management to mitigate risk, are increasingly calling for
How do banks switch customer relationships from branch offices to mobile phone screens? Why is one multinational consumer goods company organized by category, while another organizes by region? Why is
A former journalist, equipped with an algorithm and the largest collection of murder records in the country, finds patterns in crime. Audio: Listen to this story. To hear more feature stories, download
If you work for a big, established company, you’ve probably been noticing the sudden rise of a new trend: the innovation lab. Companies as diverse as Delta Air Lines, Target, Google, Pfizer, Marriott,
“We found the perfect strategy” ranks with “And they lived happily ever after” as a perpetual myth. A strategy is never excellent in and of itself; it is shaped, enhanced, or limited by implementation.