Dan Williams

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Total Leadership: Be a Better Leader, Have a Richer Life (With New Preface)

Publication Date: <b>September 09, 2014</b><p>"Students talk about Stewart D. Friedman, a management professor at the Wharton School, with a mixture of earnest admiration, gratitude and rock star adoration." -- "New York Times." In this national bestseller, Stew Friedman gives you the tools you need to …

Leadership

Tips for Cold-Emailing Intimidatingly Powerful People

CEOs are thirsty for insight from the front lines. And yet those of us on those front lines – whether we are customers or employees – are often hesitant to reach out to senior leaders who are only an email away.<p>I saw this the other day in a friend who works for Salesforce. My friend is a mid-level …

The Best HR Departments Don’t Just Focus on People

Over the past decade or so, the talent paradigm has gained considerable momentum in the HR field. Think of all the books out there on the subject, all the talent management consulting practices that have proliferated, and all the talent-management functions now operating within HR departments—not …

Should Employers Ban Email After Work Hours?

Like many of you, I often work outside of regular office hours while at home, in the airport, and sometimes on vacation. Mobile technology has created a “new normal” work life for a lot of us: Gallup’s research reveals that nearly all full-time U.S. workers (96%) have access to a computer, …

A CEO Stepped Down This Week to Spend More Time With His Children. Yes, That CEO Is a Man

A Better Life<p>The Greatest Memo About Work-Life Balance Ever?<p>The Washington Post<p>Max Schireson, the chief executive of database company MongoDB, was working the typical “crazy full-time” hours of a CEO. He was on pace to log 300,000 air miles this year — not unusual for a top executive who commutes …

Your Boss’s Work-Life Balance Matters as Much as Your Own

What leaders say is far less important than what they do. That’s one of the clearest conclusions we drew from a study, in collaboration with HBR, of 19,000 employees around the world, focused on how they experience their lives at work. (You can still take the survey to see how your experience …

Brilliant Management Advice From LinkedIn's Billionaire Founder

Companies welcome new hires into their "family," with the caveat that they can be fired at any time for any reason.<p>Employees profess loyalty but leave the minute a competitor offers a better job offer.<p>This dishonest relationship, argues LinkedIn cofounder Reid Hoffman, is causing companies to lose …

The Workplace

Resumes Are Messing Up Hiring

While we are surrounded by a wave of new disruptive technologies and apps, HR still hasn’t improved how it evaluates the prospective workforce. Traditional hiring processes that revolve around CVs are no longer sufficient – they don’t pinpoint the right qualities demanded of leaders today, and …

Restore Trust at Work with These 3 Words

We are allies. Three simple words. Yet when spoken by a manager to an employee, these may be three of the most powerful words possible.<p>Most of us spend the majority of our waking hours at work, on our way to and from work, or thinking about work. When we meet someone new, the first question …

Make Sure Your Employees’ Emotional Needs Are Met

In the early 1940s, Abraham Maslow started asking questions about human motivation— questions I study, too. In 1943, he published his first article on a theory he called the <i>Hierarchy of Needs</i>.<p>Today, the theory is usually depicted as a pyramid, although Maslow didn’t use one in his original …

How to Start a Conversation You’re Dreading

I anticipated that the conversation would be difficult.<p>Shari* and I had worked together for many years, and I knew she was expecting me to hire her to run a leadership program for one of my clients, Ganta, a high-tech company. But I didn’t think Shari was the right fit for Ganta or, frankly, for …

10 Words People Who Lack Confidence Always Use | Inc.com

Nine-hundred and seventy-two.<p>That's the total number of e-mails I received just in May, and it's about my average. That's not counting the hundreds and hundreds of messages Gmail dumped into categories for promotional mail, forum posts, and social networking updates. I've become proficient at …

Mark Zuckerberg

4 Unexpected (and Easy) Ways to Build Resilience | Inc.com

Recently I spoke with author and sports psychology coach Dr. Rob Bell. In Bell's new book, <i>The Hinge: The Importance of Mental Toughness,</i> he gathers stories and philosophy about recognizing those crucial life-changing moments and having the resilience it takes to deal with them.<p>What’s a <i>hinge</i>, you …

Self-improvement

21st-Century Talent Spotting

A few years ago, I was asked to help find a new CEO for a family-owned electronics retailer that wanted to professionalize its management and expand its operations. I worked closely with the outgoing chief executive and the board to pinpoint the relevant competencies for the job and then seek out …

Choose the Right Words in an Argument

When addressing a conflict with a colleague, the words matter. Sometimes, regardless of how good your intentions are, what you say can further upset your coworker and just make the issue worse. Other times you might say the exact thing that helps the person go from boiling mad to cool as a cucumber.<p>…