DSG Strategy & Insights

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N.Y. Attorney General Says Cigna To Alter Doctor-Ranking Program

New York Sets Plan With Cigna Aiming To Set Standard<p>New York's attorney general announced a first-of-its-kind agreement with Cigna Corp. that may help to establish an industry standard for the doctor-rating systems that health insurers increasingly use to guide consumers.<p>The deal stems from …

Andrew Cuomo

Googling Your Doctor

The Cleveland Clinic recently began posting patient reviews of doctors on its website. It’s one of only a handful of hospital systems across the …

How Good Is Your Surgeon? Now You Can Look It Up

For years, if you wanted to order a pizza, you could consult numerous sources, such as Yelp or Google Reviews, to see who was the best.<p>And only your …

What Patients Talk About When They Talk About Doctors

An analysis of hundreds of reviews posted to physician-rating sites on the Internet revealed that patients generally give their doctors favorable …

Use Patient Online Reviews to Benefit Your Practice

<i>(10 minutes to read)</i><p>Today, more patients than ever use online physician reviews to search for a doctor—and that number is only continuing to grow. In …

Patient reviews of physicians sparks scholar versus blogger debate

The issue of whether or not patients are qualified to review physicians has proven to be contentious. A series of blog posts, a phone call, and a …

Why do people who won’t eat without checking Yelp ignore their doctor’s ratings?

From consumer health sites like ZocDoc and Vitals, to ratings agencies like Consumer Reports,<p>According to the report, 48 percent of the 1,000 …

The reality of online doctor ratings

In our ever-evolving healthcare system, patients today are faced with more decisions than ever in trying to find the right doctor. While it is common practice for either a primary care doctor to refer patients to a specialist, or family members and friends to weigh in, many people are turning to …

Online Doctor Ratings About As Useful As Those For Restaurants

If you're looking to go out for dinner, see a movie or plunk down big bucks on a new TV, chances are you'll look online for help with the decision.<p>Lots of people are now checking out potential doctors that way, too. Online ratings are becoming part of how many Americans shop for a physician, …

People Are Surprisingly Good At Rating Doctors Online: More Stars, Fewer Deaths

Five stars on Yelp? Five stars in the operating room.<p>Yelp reviews aren’t trustworthy. They could be written by the owner’s brother. They could be written by an obnoxious customer who totally deserved the rude treatment he is ranting about. Most of the time, who cares? The worst consequence from an …

Online doctor ratings may not match other quality measures

(Reuters Health) - The physician ratings on popular patient-review websites did not match formal patient surveys about the same doctors and other measures of quality care in a new study.<p>“This is really the first study of its kind with legitimate measures of quality of care,” said Bradley M. Gray, a …

A Yelp For Medicine, So Doctors Can Rate Whether Treatments Work

Medical professionals can’t possibly keep up with every new treatment for every disease. Now they can easily gain access to the collective wisdom of their profession.<p>A good doctor keeps up with the latest research and listens closely to patients. But even the best doctor can’t possibly know every …

61% patients want a selection tool to help choose doctor but only 33% of physician provide one! @iHeartBeat #hcsm http://t.co/Yv7r4QmSMu