Carla Trup

721 Flips | 15 Magazines | 1 Like | 24 Following | 7 Followers | @CarlaTrup | Keep up with Carla Trup on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Carla Trup”

Secrets Of A Frustration-Free Customer Service Experience

Are you driving your customers crazy with a clunky customer experience and antiquated approach to customer service? Here are three ways to combat this, ideas I suggest as a customer experience and customer service consultant to my clients when they sense growing frustration levels among their …

How to Answer 'Tell Me About Yourself' in a Job Interview

<i>This is the most popular blog post of 2014. See the rest of the top 15 here.</i><p>If you have ever been in an interview, then you have undoubtedly had to …

100 Motivational Quotes That Will Inspire You to Succeed

Everyone needs some inspiration, and these motivational quotes will give you the edge you need to create your success. So read on and let them inspire you.<p>As entrepreneurs, leaders, managers, and bosses, we must realize that everything we think actually matters. If we are seeking success, we must …

Memory Loss From Alzheimer's Reversed For First Time With New Approach - PsyBlog

• Tweet<br>• Share 0<br>• Pocket<br>• Pinterest 0<br>• LinkedIn 0<br>• Email<p>Nine out of ten patients with memory problems showed improvements with this novel multi-systems …

Will The Real Paleo Diet Please Stand Up?

Paleolithic diets are currently the rage, attracting athletes, dieters, and health seekers of all stripes. The basic premise of the so-called “paleo” …

How to Train Your Brain to Stay Positive

Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>As an entrepreneur, conquering challenge and failure is essential to the success of your business. You can learn to cultivate that resilience by training your brain to stay positive when times are tough.<p>"People tend to have a cognitive …

A Culture Of Customer Service Excellence Starts With Consulting Your Employees

Too many customer service excellence and customer-centricity culture initiatives end up feeling to employees like they’ve been arbitrarily imposed from on high, by the CEO and her hand-picked consultants.<p>On the one hand, a commitment to increasing your corporate customer-centricity has to start …

New tips, trends, and insights from the world's leading enterprise cloud ecosystem in sales, service, marketing, community, analytics, and apps

Trail of the Month<p>INTERVIEW SERIES<p>Tips for Success<p>BLOG SERIES<p>Real Trailblazer Stories to Inspire You<p>Aug 17, 2018 By Jeff Elder<p>The Customer Success …

The 3 Levels of Sales Skills

There is no way to succeed in sales without passing through three stages.<p>First, you have to learn the fundamentals of selling. You have to learn to …

Beyond CRM: Managing the Customer Experience

My last blog post differentiated between basic customer service (CRM) and customer experience (CE). CRM is about marketing and sales, while CE is about being accessible, anticipatory, proactive and engaging across the end-to-end customer lifecycle.<p>There are four process actions and four technology …

5 Easy Tweaks You Can Make to Consistently Land New Customers

Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>The lifeblood of any business is new business. If you want your company to grow, you have to do a good job attracting new customers. Repeat business is great, but to get there, they first have to become customers.<p>There are some very …

11 foods that make you hungrier

Feeling hungry? You should eat. But what if the foods you're eating actually make you hungrier than you were before you dug in? It's a more common conundrum than you might think.<p>"Hunger is a result of many complex interactions that occur in the stomach, intestines, brain, pancreas, and …

The 10-minute, 100-calorie burn workout

What are your biggest excuses for skipping your workouts? No time? Money? No space? Well I have great news for you: You don’t need any of those things to burn fat and calories. The following exercise can be done anywhere and with very little space. If you work your hardest, you can burn up to 100 …

Guy Kawasaki's 10-20-30 Rule for Presentations

I have a confession to make: I have a man crush on Guy Kawasaki.<p>In all seriousness, his advice and wisdom that he has shared abundantly across the interwebs and through his books has changed my life. Specifically, his book, <i>The Art of the Start</i>, helped give me the insight and courage to get my …

Try This Sublime Summer Salad: Poached Chicken with Shredded Cabbage and Carrots

Laced with bright flavors and packing a satisfying crunch, this lively salad gets some extra zing from the minced red chili in the dressing. Chef …

6 Kale Salad Mistakes to Avoid Because No One Likes a Soggy Salad

Kale salad: so hot right now. But are you doing it wrong? We talked to our test kitchen to identify the most common mistakes when it comes to this trendy dish<p>The endlessly hip kale salad seems to appear everywhere these days, from our mom's Sunday dinner table to every restaurant in town. It's a …

Food

Grilled Flatiron Steak with Toasted Spice Vinaigrette

4 Servings<p>Active Time: 15 min<p>Total Time: 20 min<p>Let the steaks rest on top of the tomatoes. Their juices will commingle and make the dressing that much better.<p>July 2014Print<p>Ingredients<p>1 ½ pounds flatiron or skirt steak, cut into 4 pieces<p>1 tablespoon olive oil<p>Kosher salt, freshly ground pepper<p>4 …

40 Boneless, Skinless Chicken Breast Recipes That Are NOT Boring

No dry, flavorless chicken here—you'll want to make everything from crispy cutlets to flavorful soups.<p><b>Chicken breast may be everyone's go-to lean protein</b>—but, man, can it be <i>boring</i>. Too often it's an overcooked afterthought, sautéed and tossed into pasta or tumbled over some greens. Nobody likes …

Recipes

25 Refreshing Slaw Recipes for Summer

A good slaw is a thing of beauty.<p>Whether you're a fan of creamy mayonnaise or bright, acidic vinegar, we can all agree that the best slaws are crunchy, refreshing, and light. These 25 slaw recipes fit the bill, making good use of cabbage, collard greens, kale, and more.

Cooking

How to Throw the Ultimate Bagel Brunch

Throw the ultimate bagel brunch with these tips from Wise Sons Jewish Delicatessen. Remember: salmon breath is a sign of a good time<p>You can substitute whitefish or hot-smoked salmon for the trout.<p>2.[#image: /photos/57d8299a6520aa8f7013c974]||||||<p>Horseradish-Dill Schmear<p>Throw this spread together a …

Grilled Zucchini and Leeks with Walnuts and Herbs

4 Servings<p>We like the texture of the leeks and zucchini when left al dente—if grilled too long, they’ll both go floppy.<p>July 2014Print<p>Ingredients<p>⅓ cup walnuts<p>1 garlic clove, finely grated<p>2 tablespoons fresh lemon juice<p>5 tablespoons olive oil, divided<p>Kosher salt and freshly ground black pepper<p>2 large …

Recipes

Tomato, Onion, and Roasted Lemon Salad

6 Servings<p>Sugared, roasted lemons are edible from rind to flesh and give this salsa-like mix a bracing jolt of sourness.<p>August 2014Print<p>Ingredients<p>1 lemon, halved lengthwise, thinly sliced, seeds removed<p>1 tablespoon thinly sliced fresh sage leaves<p>½ teaspoon sugar<p>2 tablespoons olive oil, divided<p>1 …

How To Stop Dating Jerks For Good

Because "bad boy" is not a valid type.<p>So you're going through <i>another</i> breakup with <i>another</i> person who flaked or cheated or couldn't commit, and you're wondering what the hell is going on. Unfortunately, the problem may have something to do with your picker—that little part of your brain that tells …

The Right Way to Present Your Business Case

You’ve already put a great deal of work into preparing a solid business case for your project or idea. But when it comes to the critical presentation phase, how do you earn the support of decision makers in the room? How do you present your case so that it’s clear and straightforward while also …

6 Big Weight-Loss Mistakes I've Made As A Dietician (And How To Avoid Them)

My first year working as a dietitian and weight loss coach at a high-end health club, I cried — A LOT. Getting clients was hard. Figuring out my …