CarineRochard

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Sitel Group

Futurists Insights Series - Technology

THE TRADITIONAL WORKPLACE, AS WE'VE KNOWN IT, DOESN'T EVEN EXIST TODAY.<p>The explosion of new technologies, mass adoption of social channels, ubiquity of mobile and connectivity, and proliferation of devices continue to drive massive transformation, but at what cost? How can large organizations …

De l’importance de la relation client #1 : savoir se remettre en cause

La relation client est aujourd’hui un des enjeux stratégiques majeurs pour les entreprises. Dans un contexte toujours plus compétitif, où l’exigence …

Petit traité de conduite du changement pour les nuls

Le changement n’est pas une question de recette à appliquer, mais d’erreurs à éviter.<p>On parle de changement comme d’une évidence. Est-ce le cas …

Neelie Kroes: « L’absence de compétences numériques est une nouvelle forme d’illettrisme

<i>La Commission européenne lance un réseau de MOOC pour favoriser l’acquis de compétences numériques en Europe.</i><p>La Commission européenne lance un réseau …

Work begins on the world's first 3D-printed house

Treacle-black plastic oozes from a nozzle at the bottom of a small tower in Amsterdam, depositing layer upon layer of glistening black worms in an orderly grid. With a knot of pipes and wires rising up to a big hopper, it looks like a high-tech liquorice production line. But this could be the …

Sell Your Product Before It Exists

There’s crowdfunding and then there’s crowdfunding. While most startups who set up pages on Kickstarter, Indiegogo or a host of other crowdfunding sites are looking to hit a specific goal and then get started making their project a reality, a new crop of businesses are using the platform for as a …