CapConNA

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Emotion in Marketing: How Our Brains Decide What's Shareable

<i>This post originally appeared on the Buffer blog and has been republished with permission.</i><p>Every day it seems like we feel hundreds of different emotions – each nuanced and specific to the physical and social situations we find ourselves in.<p>According to science, it’s not that complicated by a long …

6 Ways To Create A Culture Of Innovation

Reward employees with time to think, while providing them with the structure they need.<p>Every organization is designed to get the results it gets. Poor performance comes from a poorly designed organization. Superior results emerge when strategies, business models, structure, processes, technologies, …

Innovation

The Future of Prototyping Is Now Live

Those tasked with developing new products and experiences have long valued prototyping as a way to fuel creativity, explore options, and test assumptions. By making concepts real, we can more intimately understand the underlying mechanics and make informed judgments. There are two main ways that …

Employee engagement is as vital as customer experience

<b>In the days when the world was real, consumer facing organisations had mission statements often engraved into a piece of metal and screwed into one</b> …

Employee Engagement

Marketing & Sales

January 2018 – Few healthcare organizations fully leverage customer insights to drive decision making and performance. Here’s how you can translate...<p>…

Digirati and the +26%; KeyNote for the Retail Leaders Forum, 2014

Clipping is a handy way to collect and organize the most important slides from a presentation. You can keep your great finds in clipboards organized around topics.<p>Start clippingNo thanks. Continue to download.

Using game mechanics to drive your digital transformation

Enterprise gamification - the application of game design techniques to a business setting in order to make tasks more fun and engaging - is garnering attention from business leaders the world over.<p>This paper from Capgemini Consulting defines the key elements of gamification and game design, the …

Digital Transformation

An Introduction in 10 slides to Digital Customer Experience

Businesses need to be agile, innovative, social, mobile, totally customer focused and geared to provide a profitable customer promise<p>CMO’s, COO’s, CIO’s and CFO’s globally are struggling with how to make digital a core part of how they do business and serve their customers profitably<p>Digital is …

10 Signs Digital Customer Experience Is at the Heart of Your Business

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Global hr barometer 2013

Using Digital Tools to Unlock HR’s True Potential

The Human Resource (HR) function is at the center of sweeping changes.Digital technologies are radically impacting the manner in which employees and …

Bring Your Own Device

It’s all about Employee Satisfaction and Productivity, not Costs!<p>BYOD is becoming more popular globally. For instance, a survey indicated that about …

The Digital Talent Gap: Developing Skills for Today’s Digital Organizations

The War for Talent Has Gone Digital<p>The shortage of digital skills in the current marketplace is unprecedented. It is estimated that over 4.4 million …

The Digital Talent Gap: Developing Skills for Today's Digital Organizations

Recognize Intrapreneurs Before They Leave

Any CEO can tell you that finding ideas is not the always the problem. The real issue is selecting and spreading the best ideas, testing quickly, and executing flawlessly. An “innovation engine” is an organization’s capability to think and invest in long-term opportunities along with the competence …

Let me guess…you’re different, right?

In the 1968 cult classic, <i>Wild in the Streets</i> (www.youtube.com/watch?v=rRLwV2xafpk), the idea of putting the youth in charge was fully embraced. The …

I’m running out of Helium and Shrimp! – Sourcing During Shortages

<b>I’m running out of Helium and Shrimp! – Sourcing During Shortages</b> <br>A recent ISM report on non-manufacturing commodities (October 2013) listed …

Your Digital Journey is Being Mapped by Your Customers

Capgemini's Scott Clarke talks with with MIT Sloan Management Review contributing editor Michael Fitzgerald about the impact of digital transformation and the reception of the research in the market.

The Future of Bank Branches

Retail banking is evolving at an accelerated pace. Globally, banks are facing disruptions from multiple directions. Business and economic realities …

The Future of Bank Branches

Digital Technologies will Accelerate Branch Transformation, Not Make Them Extinct<p>Retail banking is evolving at an accelerated pace. Globally, banks are facing disruptions from multiple directions. Business and economic realities have reduced the total number of US bank branches by 3,000 between …