Candice Collier

51 Flips | 7 Magazines | 13 Likes | 1 Following | @CandiceColl2016 | Keep up with Candice Collier on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Candice Collier”

How to heal your gut with great food

<i>Seven years ago Lee Holmes deteriorated to the point she couldn’t get out of bed. Then she created a toxin-free, good-bacteria-friendly diet, and her health returned.</i><p>'I’ve just taught a yoga class and am about to have a bowl of saffron and white-bean soup for dinner,’ Lee Holmes tells me over the …

5 Metrics to Calculate Customer Retention

<i>This column is by Francis Cyriac, marketer & customer engagement expert at Ameyo Emerge</i><p>Internet and technological developments have enabled millions …

Customers

Revealed: how to make the perfect gin and tonic

Lime or lemon? A little tonic or a lot? A scientist has researched how to make the definitive G&T<p>We Britons all have our own ideas about what makes a great gin and tonic – whether it’s Gordon’s with a slice of lemon or Beefeater with a wedge of lime<p>Now, however, the question of how to make the …

The world's most beautiful restaurants - Telegraph

7 Ways To Make Sure Your Customers Stay Loyal

Customer loyalty is important, and the only way to keep customers loyal is to provide them with a great customer experience. A lot of things are changing digital marketing, and the experience economy is just one of them.<p>This guide is going to show you how you can improve your online reputation …

Customer Experience

There’s No Such Thing As Stress–Here’s What’s Really Bothering You

By trying to cure stress in the workplace, we’re treating a symptom (or many of them), not a cause.<p>According to the American Psychological Association, two-thirds of Americans identify work as a main source of stress in their lives, and nearly 30% report “extreme” levels of stress. The sources are …

American Express Is the First Financial Institution to Make a Facebook Messenger Bot

Add American Express to the growing list of brands planning for a bot-driven future.<p>Since the F8 Developer Conference in April, big brands like …

How To Give A TED Talk In Just Three Days

12 Low-Carb Breakfast Ideas Under 300 Calories

<b>Cut carbs without cutting flavor.</b><p><i>For SELF, by Audrey Bruno.</i><p>Photo: Karina Carrel via cafedelites.com<p>Breakfast is more than just a meal -- it's a way of life. The right recipe will help keep you feeling happy and full straight on through to lunchtime. And having something tasty planned for your …

Carbohydrates

Empathy Is the Hottest Trend in Leadership

Companies hope to help execs empathize with employees and customers alike<p>The Devil may still wear Prada, but she’ll also ask you how your day is …

A senior GE executive started asking this one question in meetings after realizing an important lesson about leadership

That's according to Beth Comstock, the first chairwoman in GE's history.<p>Comstock was just featured in Adam Bryant's Corner Office column in The New York Times.<p>She talked a great deal about leadership styles and her influences, and had a great lesson about tension, and why it can be useful.<p>Here is …

Leadership

How To Harness The Power Of Storytelling For More Effective Content Marketing

Once upon a time I had an awesome high school History teacher named Jesse. He was short, balding, sarcastic, slightly overweight and wore the same …

How Running Your Meetings Differently Can Transform Your Culture

Meetings. Some are dreaded, others are valuable. Make sure your meetings are productive and a good use of time. Your culture will thank you for it.<p><i>By Bob Pothier, director for Partners in Leadership and a former GE exec who works with leaders to create greater accountability across the work force</i> …

The Key to a Happy, Healthy Relationship With Your Customers

Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Cash isn’t the only type of currency in business. The collective attitude and satisfaction of your customers is just as important to your bottom line as your cash flow. Meaning the way you treat your customers and respond to their …

Customers

These traits made Steve Jobs a smart leader, according to his right-hand man

<i>Ken Segall is a creative director who has a long history with Apple and NeXT. This is an excerpt from his book "Think Simple," which is out June 7.</i><p>Leading Apple's retail group from its inception through more than three hundred Apple Store openings, Ron Johnson logged countless hours of quality time …

Diana Henry's Scotch eggs with hot curry mayo

SERVES<p>6<p>INGREDIENTS<p>8 large eggs<br>• 450g pork sausage meat (not minced pork)<br>• leaves from 6 sprigs thyme<br>• ½ tsp fresh nutmeg<br>• ½ tsp ground mixed spice<br>• 1 tsp dried chilli flakes<br>• 50g plain flour, plus extra for flouring<br>• 25ml milk<br>• 150g white breadcrumbs<br>• groundnut or sunflower oil for deep-frying<p><b>For the mayo</b><p>300g …

How to Measure Your Emotional Intelligence and Become a Better Leader

The set of human skills that determine how we manage ourselves and our relationships matter enormously. Ask yourself these questions to see how you measure up.<p>Originally published by <b>Daniel Goleman</b> on LinkedIn: Measuring Your Emotional Intelligence<p>Emotional intelligence - how we manage ourselves and …

Colombian scrambled eggs with avocado

This is a recipe I picked up in Miami, and it’s now our top-selling breakfast dish.<p>Back in March 2012, when I was working at our sister restaurant Sugarcane, in Midtown Miami, one of the Colombian chefs was making breakfast to aid his tender feeling after quite a heavy night. He told us about a …

The Importance of Customer Service Recovery: How it Will Save Many of Your Customer Relationships

For any business, from time to time, failures in customer service are unavoidable. If handled appropriately, they can provide a business with excellent opportunities to learn, grow and establish stronger relationships with the customer base. For instance, an airline may experience unexpected delays …

Mother's Day Brunch: 15 Recipes That Will Wow Mom

If you really want to show Mom how much you love her, skip the crowded restaurants and make her a homemade brunch instead. From Blueberry Pancakes to Sausage Bread Pudding, all of these recipes are perfect for pampering the special moms in your life.<p>If you really want to show Mom how much you love …

Recipes

How to make the ultimate roast potato

Forget the turkey and stuffing, the pigs in blankets and the cranberry sauce.<p>Isn't the best part of a Christmas lunch, in fact any roast, the humble potato, fluffy and piping on the inside and roasted to crunchy perfection on the outside?<p>Here's a fool-proof recipe for delicious, crunchy roast …

Celebrity Chef Traci Des Jardins On 'Narcissistic' Customer Service, Success As A Woman Chef

Two-time James Beard-winning chef Traci Des Jardins finds the customer experience “disorienting” at some of today’s trendiest restaurants—in spite of being indisputably a trendsetter herself. The problem, says the San Francisco restaurateur (and former Iron Chef and Top Chef Masters contestant) is …

The Difference Between Customer Experience And User Experience

In short, customer experience encompasses all interactions a person has with your brand. Customer experience is measured in overall experience, likelihood to continue use, and likelihood to recommend to others. User experience deals with people interacting with your product and the experience they …

Customer Experience

Great Leaders Do Not Need to Be Authentic

Ted Cruz has accused Donald Trump of, among other things, not being a “true conservative.” Instead, Trump seems willing to tack to the prevailing …

Why Nordstrom's Innovations Insures It Is Supreme in Customer Service

Nordstrom recently published its annual report emphasizing its efforts to be on the leading edge of retail innovation. Its devout attention to service, a.k.a. customer care, makes shopping in its stores a delight. Caring for the customer adds momentum to sales and recognizes consumer priorities. …

Fintech could be bigger than ATMs, PayPal, and Bitcoin combined

<i>This is a preview of a research report from Business Insider Intelligence, Business Insider's premium research service. To learn more about Business Insider Intelligence, click here. Current subscribers can read the report here.</i><p>Fintech broke onto the scene as a disruptive force following the 2008 …

Financial Services

What’s next for personal financial services?

Erin Shipley Contributor<p>Erin Shipley is an early-stage investor at Karlin Ventures where she focuses on enterprise software, commerce tools and frontier technologies.<p>More posts by this contributor:<p>Why the recent hype about insurance tech will be just the beginning<p>TX Zhuo Contributor<p>TX Zhuo is the …

Fake Loyalty | Customer Experience

There's an interesting connection between customer relationships in subscription businesses and loyalty, according to a recent article by Zuora CEO …

How Cultivating a Culture of Gratitude Will Boost Your Customer Retention

Here's how to take a relationship from transactional to meaningful in a few simple steps.<p><i>In 2005, Bryan Delaney co-founded Skookum with his college roommate from UNC Charlotte. More than a decade later, Skookum has become a sought after tech partner for custom software solutions and user-experience</i> …