CMSWire

2,244 Added | 18 Magazines | 21 Likes | 136 Following | 263 Followers | @CMSWire | Daily coverage and best practices for enterprise digital experience, Web CMS, CX and VoC, digital workplace and information management.

Chatbots Belong in the Workplace (Provided They're Well-Designed)

Chatbots, or conversational user interfaces, allow people to interact with systems in more human ways.<p>In the workplace they promise to tackle …

Chatbots

Bynder Acquires Webdam for $49.1M, Cochrane Now SAP Hybris CMO, More News

Bynder, an Amsterdam-based digital asset management (DAM) provider, has entered into a definitive agreement to acquire the Webdam digital asset …

Google Cloud Platform

GDPR: A Deeper Look At the Data Protection Officer Role

Deciding whether or not your company needs a data protection officer under the EU’s forthcoming General Data Protection Regulation is not always an …

GDPR

The Future's Always Clear in Hindsight: A Cautionary Tale for Information Professionals

Twenty years. We use this time frame to think about generations of people and generations of technologies (although the 20-year frame for the latter …

Innovation

Are You Missing Out on Good Ideas in Your Business?

Ideas are among the most important resources in a company. But they are rarely treated as such.<p>All companies have well-defined workflows and systems …

Innovation

5 Strategies to Manage Change In a Digital Workplace

While the digital workplace is here to stay, change continues all around us. The changes companies must manage and adapt to in a digital workplace …

The Workplace

What the Tech Backlash Means for Corporate America

It’s not often that an organization causes a media firestorm by saying something that is both radical and obvious. But that’s exactly what the new …

Enterprise

How Retailers Can Tackle 3 Big Data Challenges

Retailers now have unprecedented access to consumer data, but face challenges putting this big data into action. By identifying and understanding …

eCommerce

Voice of the Customer: 8 Tips to Win Executive Buy-in

Apple CEO Tim Cook last year said in an interview with CNBC the company's stock price should be the result "of doing other things well." …

Customer Experience

Don't Let MarTech Vendors Sweep You Off Your Feet: A Guide for the RFP Process

In the DNA of marketing technologists, there is a “Jerry Maguire Gene.” It makes us fall for marketing technology vendors who appear to “complete …

Marketing

How AI's Answer to Cyberbullying Can Help in the Workplace

As the bulk of conversations move inexorably from face-to-face discussions to virtual meetings to online chat forums, we are faced with a slew of new …

Cyberbullying

3 Tips to Improve Your LinkedIn Marketing Strategy

As Facebook tightens the screw on brands by yet again weakening their organic reach on the platform, it’s time for B2B marketers to take a good look …

Marketing

Why Data Alone Won't Produce Insights

Data is one of the most valuable assets in an enterprise, yet transforming that data into insights causes so many challenges, its true value is often …

Big Data

What's Behind the Elastic-Swiftype Acquisition

Last November, Elastic surprised many by acquiring hosted search company Swiftype. Elastic is the company behind the open source Elasticsearch search …

Cloud Computing

Your Customers Are Speaking: Are You Listening?

If you’re a business owner and it isn’t clear to you that the customer’s voice is the most important voice to hear, you’ve been living under a …

Customer Experience

5 Steps to Jumpstart Your Artificial Intelligence Success

Artificial Intelligence (AI) and its close cousins machine learning (ML) and deep learning (DL) are already everywhere in our daily lives. The …

Artificial Intelligence

How Machine Learning Will Tame the Explosion of Unstructured Data

2017 was undeniably the year artificial intelligence (AI) and machine learning (ML) became mainstream topics in the enterprise. Whether it’s a robot …

Machine Learning

7 Sites for Marketers to Grow Their Network

Marketers have plenty of options for networking conferences throughout the year, and there is no shortage of suggestions where to go. Of course, …

Marketing

The Benefits and Challenges of Microservices Architecture

In case you haven’t heard, microservices are in. After seeking out a comprehensive definition of microservices, and then pitting microservice …

Microservices

The Customer Is Always Right, Right?

Potential customers often mistake Synup for a full service marketing agency. It isn't — its product focusses solely on managing the local marketing …

Customer Experience

GDPR Affects Small Businesses Too

All organizations, from giant companies to small and midsize businesses, have sensitive data they need to protect: customer information, employee …

Small Business

What DataOps Is and How It Can Deliver Better, Cross-Functional Analytics

What is DataOps? DataOps (data operations) is a new approach to data management which brings together data workers — the individuals who collect, …

Big Data

Our Sentient Future: If You Can't Beat Them, Lead Them

You are about to lose your job to a robot.<p>But that’s OK. You’ll be fine if you just stop and think — specifically, think like a futurist.<p>The way we …

Music Industry

Complexity Is Making Many Experts Redundant

David Davis is the UK government Brexit Secretary. David doesn’t believe much in planning or predicting. In his opinion, they should just Brexit and …

Management

Can Agile Marketing Help Streamline Your Strategy?

Tom Cruise’s character in Top Gun isn’t the only one who feels “the need for speed.” According to a CMO Council survey, 52 percent of consumers said …

Project Management

12 Enterprise Landing Page Builders For Marketers

In the era of talking refrigerators and sports cars drifting in space, the age-old landing page still has a role to play. Companies with forty or …

Web Design

Box Improves GDPR Readiness, OpenText Buys Hightail, More News

In the lead up to the May 25 GDPR (General Data Protection Regulations ) effective date, organizations doing business with European Union citizens …

Andreessen Horowitz

911 Call to the Tech Industry: Help the World Better Manage Disasters

The recent earthquake off the coast of Alaska, the flu epidemic, Hurricanes Harvey, Irma and Maria, the wildfires in California, the Equifax hack, …

Project Management

Ready-Made SharePoint Intranets in 2018

The market for SharePoint add-ons that give intranet functionality is growing rapidly, not just in the number of options but also the number of …

Microsoft SharePoint

The AI-Based Intelligent Workplace Is Closer Than You Think

Gartner reports that 85 percent of information in a company is unstructured, and that a company’s information doubles every 18 months. Moreover, …

Artificial Intelligence