How Microsoft built a computer so good, even Apple wanted to copy it

On May 20, 2014, Satya Nadella — the recently appointed CEO of Microsoft — sat down next to Microsoft Surface boss Panos Panay in a packed New York City auditorium. They were there to launch the Surface Pro 3, the newest version of Microsoft's tablet. "This is a big day," Nadella told Panay. "Let's …