Brittany Lockard

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Corporate innovators: How to get your slow organization moving faster

Innovation in <i>theory</i> and innovation in <i>practice</i> are radically different. Here are some simple tools to get your company’s innovation pipeline through the obstacles it will encounter.<p>Pete Newell and I have been working with Karl, the Chief Innovation Officer of a large diversified multi-billion-dollar …

German Fintech Startup Acquires Rival as Dealmaking Heats Up

In a sign that dealmaking in the financial-technology sector may be heating up, a German fintech firm has made the rare move of acquiring another …

Visa's Latest Big Bets in Fintech

Visa is the biggest credit card payment network in the world, but it knows it can't sit still if it wants to keep its top spot. Here's what the …

Goldman Tops Banks Betting on a New Type of Hedging

A new type of hedging is sweeping Wall Street this year.<p>Goldman Sachs Group Inc. and JPMorgan Chase & Co. are leading big banks in plowing record …

LivePerson launches platform to combine bots and human customer service agents

LivePerson has created a platform for monitoring the customer conversations carried out by both humans and bots on platforms like Chatfuel and IBM Watson.<p>Called LiveEngage for Bots, the platform manages third-party bots together with customer service agents talking to customers in live …

The Technology Behind Bitcoin Is Shaking Up Much More Than Money - MIT Technology Review

Blockchain, the technology that underpins Bitcoin, may be poised to inspire solutions to key societal challenges, offering help with everything from …

Why Freelancing Will Be Part of Nearly Everyone's Future

Whether you're hiring or getting hired, plenty of evidence points to a future workforce which looks much different than it does today.<p>Much has been written about the gig economy--a future in which traditional full-time jobs are displaced by mostly short-term contracts or freelance work. But whether …

Employment

Everyone is a designer. Get over it.

Recently, Jared Spool caught my attention with an article about how Netflix’s performance engineers are <i>actually designers</i>. It’s a provocative idea, …

Reversing Paralysis

<b>“</b>Go, go!” was the thought racing through Grégoire Courtine’s mind.<p>The French neuroscientist was watching a macaque monkey as it hunched aggressively …

For Hospitals That Can’t Afford a Surgical Robot, This $500 Device Could Fit the Bill - MIT Technology Review

A new $500 device developed by researchers at the University of Michigan improves upon existing tools used for minimally invasive surgery and could …

What Taco Bell Learned From Red Bull

Ten years of innovation, lesson No. 5: Every company is a media company.<p><i>This is the fifth essay in our series of 10 Lessons From 10 Years Of The World’s Most Innovative Companies.</i><p>For most of the past 10 years, our World’s 50 Most Innovative Companies included at least one ad agency, and sometimes …

Taco Bell

10 Lessons From 10 Years Of The World’s Most Innovative Companies

What we can learn from the challenges and the triumphs that have defined the last 10 years of innovation in business.<p>This month marks my tenth anniversary as editor of <i>Fast Company</i>; we are also releasing the tenth installment of our World’s Most Innovative Companies coverage. During that time, the …

Sports Industry

Why Facebook Beat Twitter

Ten years of innovation, lesson No. 2: Everybody stumbles.<p><i>This is the second essay in our series of 10 Lessons From 10 Years Of The World’s Most Innovative Companies.</i><p>I’ll admit that in the early days, I really didn’t get Twitter. Facebook was intuitive for me: a way to connect with my friends, my …

Innovating at the Intersections

In today's increasingly inter- connected digital environment the most valuable innovation is found at the intersection of firms' capabilities. Exploiting these opportunities requires a new approach to collaboration.<p>Innovation in large organizations is traditionally nurtured and deployed internally. …

Innovation

Winter is coming for marketing technology

For the past few years, marketers have been buying a growing number of point solutions to fulfill their needs. Look no further than the number of martech startups that have emerged for confirmation. In 2012, there were just 350 marketing technology companies. Today, there are nearly 4,000.<p>But …

How MTV And Nickelodeon Use Real-Time Big Data Analytics To Improve Customer Experience

Viacom, owner of household brands such as Comedy Central, Nickelodeon and MTV, is one of the largest media companies in the world, delivering more than 170 cable, broadcast and online networks in around 160 countries.<p>Monitoring of the digital networks which are used to pump their content into …

Big Data

Elon Musk could soon share more on his plan to help humans keep up with AI

In nearly the same breath as he shared updates on his plans to dig tunnels, Elon Musk also noted he’s looking to hopefully share more on his progress with developing a “neural lace” next month. That’s a technical term for direct cortical interface, and it’s something that the SpaceX and Tesla CEO …

Elon Musk

3D Printing Will Change The Way We Make Things And Design Them In 2017

Much of the focus in the technology world currently is on artificial intelligence, machine learning and big data – and how they will affect the way we use products and how machines operate.<p>But developing just as quickly, although with slightly less hype, is 3D printing, or additive manufacturing …

CES

How to Think About Building Your Legacy

As a leader, leaving a great legacy is arguably the most powerful thing you can do in your career and life because it enables you to have influence well into the future – even after you are out of the picture yourself. It’s key to optimizing your impact on your organization and its people. Legacy …

Management

A Case Study of Crowdsourcing Gone Wrong

For those who believe in the promise of open innovation, the 2009 startup Quirky was an exceptionally exciting company. Founded by entrepreneur Ben Kaufman, Quirky developed a platform that connected the company with outside inventors and project contributors. Within a few years, the company built …

Innovation

Security Experts Warn Congress That the Internet of Things Could Kill People - MIT Technology Review

A growing mass of poorly secured devices on the Internet of things represents a serious risk to life and property, and the government must intervene …

U.S. Chamber of Commerce

Here's One Reason Facebook Doesn't Want to Admit to Being a Media Company

As Facebook struggles to respond to criticism about how much responsibility—if any—it bears for a wave of fake news that engulfed the social network …

When new tech is just too embarrassing to use

November 2nd, 2016<p>Early adopters, aka "nerds," are drawn to the latest cutting-edge gadgets, software, and services like a young Nilay Patel is to studded bracelets. But early adoption is rife with negative consequences, one of which is public embarrassment.<p>I was reminded of this over the weekend …

ClassPass learns the hard way you can’t just ‘figure out the business model'

One startup is learning the hard way that it takes much more than rapid growth and a dedicated user base to build a sustainable company.<p>Fitness class …

Watson correctly diagnoses woman after doctors were stumped

After treatment for a woman suffering from leukemia proved ineffective, a team of Japanese doctors turned to IBM’s Watson for help, which was able to …

Market Trends

How PepsiCo's CMO Creates a Culture of Innovation

And how he built a team to execute the company's vision<p>I spoke with PepsiCo CMO Seth Kaufman about how he and his team stay ahead of the marketing curve. Think: Internal Shark Tank competitions, an innovation team, and constantly evaluating new technologies.<p>How did you get into marketing?<p>I've …

Coffee Drinks

$1.1 Billion Startup Recovers From Bad Advice On Managing 'Disruption'

'Disruption' is the cliché of the Unicorn era. This $1.1 billion startup followed the advice of Clayton Christensen and ran into big trouble. But it recovered smartly -- will that be enough for an IPO?<p>Since publishing <i>The Innovator's Dilemma</i> in 1997 Harvard Business School professor Clayton …

Innovation

What Makes A Thriving And Interesting City? Something Called Collision Density

How often are you going to run into someone with whom you can do something creative or interesting?<p>Who was right, Jane Jacobs or Alfred Marshall and Michael Porter? The renowened urbanist, Jacobs argued for decades of the importance of density and diversity of economic actors in cities as a primary …

Your Website Is Too Pretty -- and It May Be Killing Your Business

The emphasis on "nice" design creates problems for companies.<p>Web marketing is important for virtually any business. Getting it right is challenging, even for tech companies whose entire business is online.<p>Companies increasingly turn to pretty design as a solution. A clean look that directs people …

Internet Marketing