Briana Milligan

26 Flips | 4 Magazines | 2 Likes | 4 Following | 10 Followers | @BrianaMilligan | Keep up with Briana Milligan on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Briana Milligan”

7 ways social media can improve customer satisfaction

As many organizations already know, social media can be a powerful customer relationship tool, driving traffic to your brand. It can also damage your …

3 tips on providing better customer care service

How important is customer care? SurveyMonkey's Eli Schwartz gives the lowdown on how it can be better managed by your business

The five most powerful trends in customer service | Marketing Magazine

<b>Marketing and customer service departments need to work together more than ever before, writes Arlene Wherrett.</b><p><b>Omni-channel is omnipresent</b><p>The latest …

Discover the key to creating a 1-to-1 customer experience

Sept. 17, 2015<p>By Chris Bryson<p>The 1-to-1 customer experience is the marketing holy grail. It's physically very challenging, but a very wonderful idea. …

5 Ways to Create Positive Customer Service Phrases

If you work in customer service, then you know that words are incredibly powerful.<p>According to psychologists Mark Waldman and Andrew Newberg, words …

Early men and women were equal, say scientists

Our prehistoric forebears are often portrayed as spear-wielding savages, but the earliest human societies are likely to have been founded on enlightened egalitarian principles, according to scientists.<p>A study has shown that in contemporary hunter-gatherer tribes, men and women tend to have equal …

Anthropology

Facebook Donate Button Raises $15 Million for Nepal

A simple call to donate appearing in Facebook’s news feeds for one week raised more than $15 million from 754,000 people for relief efforts in …

Learn to Code By Coding For Nonprofits

I don’t usually talk about coding on this site, but I know a lot of you readers skew younger (between 13 and 21). And it’s pretty obvious that …

Discover 5 of the Latest Trends Affecting Your Fundraising

Leading up to the 2015 Association of Fundraising Professionals International Fundraising Conference, a number of my readers contacted me to request …

Trends

85,000 Endangered Antelopes Die Mysteriously In Just One Day

They look like something drawn by Dr Seuss, but saiga antelopes are a real thing. Unfortunately, we can't be sure if they will be a thing for much …

Just looking at nature can help your brain work better, study finds

While still relatively novel in the United States, so-called “green roofs” — urban rooftops covered with grasses, plants and other types of greenery — are becoming increasingly popular around the world. In France, newly built commercial rooftops must sport either greenery or solar panels, according …

Nepal Achieves 21 Percent Increase in Rhino Numbers and Another Year of Zero Poaching of Rhinos

Kathmandu, Nepal – Nepal’s rhino population has increased by an encouraging 21 percent based on the rhino count data released by the Government of …

Facebook to Start Telling Brands Who's Talking About What Topics

What do people talk about when they talk about _______ on Facebook? Soon marketers will have the answer.<p>Facebook will start telling marketers the …

Academy Awards Winners: Speeches Were All About Causes

Everybody with a statue seemed to have a cause.<p>Over and over, the winners at the Academy Awards on Sunday night used their acceptance speeches to call attention to social injustice, mental health and political debates.<p>Here’s a look at what they said.<p>The winner: Patricia Arquette, best supporting …

Facebook’s privacy policy breaches European law, report finds

Facebook,Internet,Social networking,Privacy,Data and computer security,World news,Belgium,Europe,European commission,European Union<p>Belgian privacy commission study concludes company’s use of user data violates privacy and data protection laws, despite January update<p>A report commissioned by the …

Privacy

Why Community Management Is Different From Social Media Marketing

It’s only been a few years since the majority of people were questioning whether leveraging social media channels as a platform for consumer-brand interactions was a viable strategy, and now most businesses in the country have some discernable social media presence. Not all of these businesses are …

Should You Drive Traffic by Commenting on Other People’s Blogs? — The Content Strategist

Google “blog traffic” and you’ll get thousands of links to formulas, tactics, and strategies designed to drum up visits to your site. It’s not hard …

How to Integrate Social Media and Blogging from The Art of Social Media

<b>Author: Guy Kawasaki</b><i>Ideas that spread, win. ~Seth Godin</i>A few years ago, blogging and social media were separate. Blogging was long-form, serious, and …

Social Media

9 Copywriting Rules To Create Hypnotic Posts Your Readers Will Love

Image via Flickr user Daniel Lee<p><i>This is a guest contribution from Hassan Ud-deen.</i><p>Your blog posts have a purpose, right?<p>You want your readers to take …

WordPress Tutorials - WPMU.org

I speak to a lot of people who think that creating a website is all you need to do to have a presence on the Internet.They think that simply having a …

Blogger Intervention: 3 reasons why no one is engaging with your content

Maintaining a blog is a key aspect of any content marketing strategy. This MarketingSherpa Blog post offers three reasons why your blog content might …

Content Marketing

[Op-Ed] Bill Gates's Database of Global Citizens Will Not Be "Moneyball" for Activism

According to Forbes Magazine, Bill Gates and the Gates Foundation have committed to funding the creation of “a massive self-registered database of …

8 Ways to Become a Better Storyteller Through Social Media

While social media platforms have afforded us convenience in the line of communication, storytelling remains one of the most powerful tools to engage …

The 10 commandments of typography

Click the image to see the full size infographic<p>There are a few typography rules and terms that every designer must know but before you master the …

Typography