Betsy Dolan

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6 Ways To Create A Culture Of Innovation

Reward employees with time to think, while providing them with the structure they need.<p>Every organization is designed to get the results it gets. Poor performance comes from a poorly designed organization. Superior results emerge when strategies, business models, structure, processes, technologies, …

Innovation

You Don’t Have to Be the Boss to Change How Your Company Works

Most workplaces face constant imperatives for change—from trivial-seeming matters such as installing new office printers to major ones such as implementing new policies to support diversity. The question of <i>how</i> to drive change, though, is perennially vexing.<p>Some things make it easier: If you are the …

Management

Leadership Lessons From One Of The First Female Fighter Pilots

Carey Lohrenz became one of the first female combat pilots in the Navy by not taking no for an answer.<p>On the surface, it might not seem like Carey Lohrenz’s old office has much in common with the rhythms and interactions found in the typical modern workplace.<p>That’s because, back in the ’90s, her …

From Happy Construction Workers To The Most Organized People: February’s Most Popular Leadership Stories

This month, we beat the February blahs with stories on confidence, sharpened our listening skills, and redirected our lives.<p>Now that the New Year’s hype has settled, are you back to being your former disorganized, pessimistic, and uninspired self? We’ve got you covered.<p>Here are the stories you …

Brand success in an era of Digital Darwinism

Companies adept at using digital tools along the consumer decision journey are gaining a sizable lead over competitors.<p><b>The Internet has become</b> an …

Customer Experience

The Five Types Of Mentors You Need

You can’t expect one person to be able to give you all the career guidance you need. Here are the people you need on your team.<p>When we talk about mentorship in the workplace, we often focus on finding one person who can help to guide us through the challenges we will face at work. It might be …

9 great business podcasts you should know

Podcasting has been around for more than decade, but it was mostly a fringe attraction, with relatively few listeners. But now that Serial, a “This …

CIO Research

Marketing & Sales

May 2018 – With customer expectations rising and new technologies emerging, constant renewal of customer transformations can never be over.<p>May 2018 – …

Living in flow - the secret of happiness with Mihaly Csikszentmihalyi at Happiness & Its Causes 2014

Get More Done During Your Commute

By now, we all know multitasking doesn’t work. Our brains are incapable of focusing on more than one thing at a time. We might think we’re multitasking as we scan our email while on a conference call, but we’re not. We’re actually switch-tasking – quickly shifting attention from one thing to …

Time Management

What Is a Business Model?

In <i>The New, New Thing</i>, Michael Lewis refers to the phrase <i>business model</i> as “a term of art.” And like art itself, it’s one of those things many people feel they can recognize when they see it (especially a particularly clever or terrible one) but can’t quite define.<p>That’s less surprising than it …

Innovation

3 Questions to Get the Most Out of Your Company’s Data

Our world is sentient. Websites watch where we look. Mobile applications keep track of our response times. Companies learn which buttons we like to press and which we don’t. With cameras, microphones, and thermometers, the human race is giving inanimate objects everywhere eyes, ears, and skin. And …

General Electric

Your Digital Journey is Being Mapped by Your Customers

Capgemini's Scott Clarke talks with with MIT Sloan Management Review contributing editor Michael Fitzgerald about the impact of digital transformation and the reception of the research in the market.

Emotion in Marketing: How Our Brains Decide What's Shareable

<i>This post originally appeared on the Buffer blog and has been republished with permission.</i><p>Every day it seems like we feel hundreds of different emotions – each nuanced and specific to the physical and social situations we find ourselves in.<p>According to science, it’s not that complicated by a long …

TEDxMaastricht - Simon Sinek - "First why and then trust"