Whether you’re a manager, a frontline worker, or an independent contractor, at one time or another you’ve surely had to influence, or even improve, the performance of people who don’t formally report you.
Microsoft has decided to dump the practice of rating individuals’ performance on a numerical scale – a decision I applauded in a recent post. I argued that such rating systems don’t accomplish the task
The experience of shopping in a brick-and-mortar store hasn’t changed much during the past 100 years: Consumers walk into a store, find the items they want, pay for the items and then lug their purchases
What if there was a way of counting people as they entered a store that didn't involve making them walk through a metal turnstile? What if, moreover, there was a way of telling where in the store they
Several large U.S. banks are using big data primarily to understand how customers use their different channels, such as branches, online, mobile, call centers and ATMs, according to a recent study by Davenport
Although data visualization has produced some of the most captivating artistic displays in recent memory, some of which have found their way into exhibits at the New York Museum of Modern Art and countless