Arnab Sandilya

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Why Work Is Lonely

There is an old cartoon I often show to the managers I work with. It portrays a smiling executive team around a long table. The chairman is asking, “All in favor?” Everyone’s hand is up. Meanwhile, the cloud hovering above each head contains a dissonant view: “You’ve got to be kidding;” “Heaven …

When Your Boss Is Too Nice

Yes, it can be pleasant to work for someone who is kind and thoughtful but there’s a difference between bosses who are pleasant to work for and those who avoid conflict at all costs. Managers in the latter category don’t give tough feedback, shy away from going to bat for their teams, and give in …

How GE Gives Leaders Time to Mentor and Reflect

It is 6:00 a.m. David is starting his first day as the “leader in residence” at Crotonville, GE’s global leadership institute, with a jog around the running trail with a couple of twenty-somethings who are half his age and might be five levels below him on an org chart. Their run is companionable; …

Why Are Some People So Critical?

Harsh critics are often talented, intelligent, and productive people. Unfortunately, they have a flaw that compels them to disparage others – almost, at times, as though they are diagnosing an illness in need of eradication. It seems they’re living according to the famous quip by Mark Twain: …

The Importance of Giving Credit

Virtually everyone has experienced or witnessed instances in which credit was assigned in an unfair manner: managers unabashedly took credit for the work of their invisible hard-working staff; quiet performers were inadequately recognized for their contributions; credit was assigned to the wrong …

How to Manage Someone You Don’t Like

Everybody complains about incompetent bosses or dysfunctional co-workers, but what about irritating direct reports? What should you do if the person you manage drives you crazy? If the behavior is a performance issue, there’s a straightforward way to address what’s irking you — but what do you do …

Stop Using Your Inbox as a To-Do List

Do you leave emails in your inbox so that you remember to read or tackle them? If so, you’re using your email to manage your tasks—and those are actually two very different things. Using a separate task manager, one that ties in closely with your email, can help you spend less time sifting through …