Antoni Tisot

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5 Words That Customers Absolutely Hate | Inc.com

There are five words that every customer hates with a passion: <b>"That is not my responsibility."</b><p>Regardless of whether you're in sales, support, engineering, marketing or management, if you say those words to a customer, that customer <i>knows</i> that your firm doesn't give a damn. And you've probably lost …

Customers

This Is What Apple Will Build When It Finally Collects 1 Billion Credit Card Numbers

E-commerce — via the music and movies you can get in iTunes, iBooks and the app stores — is Apple's second-fastest growing business right now, up 11% to $4.6 billion in Q2 2014. It lags only the iPhone in growth. E-commerce is also likely Apple's second-most profitable business segment, too.<p>Put …

Mobile Payments

50 Expert Tips for Getting Started on Social Media

“If you were to give a one-sentence tip to a small business owner just started out with social media, what would you say?”<p>That’s the question we’ve been asking a lot over the last few weeks.<p>We’ve asked: business owners, marketers, social media experts, bloggers, entrepreneurs, best-selling authors, …

Marketing Genius Tan Passakornnatee Lists Ichitan Tea Drinks in Thailand

Ichitan, the bottled tea company started by the flamboyant Tan Passakornnatee, began trading on the Stock Exchange of Thailand (SET) on Monday, April 21. Priced at Bt 13 during the April 8-11 IPO, the stock [ICHI:TH] quickly hit Bt 16.5 baht on Monday and closed on Friday at Bt 17.9.<p>The listing, of …

Housing The Homeless Saves Money–Here’s The Research That Proves It

The best way to stop homelessness is mindbogglingly simple: Give them homes.<p>Providing the homeless with a place to live may seem like a high cost for taxpayers. But the alternative, it turns out, is more costly, new research shows. Subsidized accommodation could actually be a bargain for the …

Why VC Firms Are Snapping Up Designers

Irene Au, former head of Google’s user interaction team, is the latest designer to make her way to a venture capital firm. Here’s why VCs are so hot for designers and how consumers could ultimately benefit from the trend.<p>Kleiner, Perkins, Caufield & Byers, one of the world’s most prominent VC …

UX Design

Weak loonie expected to boost energy sector earnings reports

Suncor Energy Inc. kicks off a week loaded with oil and gas-company first-quarter earnings in a sector buoyed by strong commodity prices and the lower value of the Canadian dollar.<p>The energy industry still faces challenges in transporting its bitumen to key markets, but the picture is decidedly …

Everybody Should Read This Explanation Of Where Money Really Comes From

More and more people are calling for a "ban on banking," but that's not as crazy as it sounds.<p>Under a new regime, there would still be entities called "banks." But they'd have a radically scaled back function. They would primarily serve as places that process payments and hold deposits, but they …

Finance