Andrew Hilton

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This adorable robot wants to make air travel less stressful

The KLM Royal Dutch Airlines robot will be launching in select airports this summer<p>Finding your way through an airport can be an infuriating task. With cancellations, delays, and gate switches, you could find yourself running in circles forever before you board. KLM Royal Dutch Airlines wants to …

Cute

Airline seat standards coming, as safety concerns, passenger complaints mount

If you've asked yourself, "How much smaller can these airline seats get?," there's good news for you: Not much.<p>The Federal Aviation Administration (FAA) Reauthorization Bill working its way through Congress requires the agency to set minimum seat width and pitch standards within a year. Separately, …

FAA

The 10 best airlines in the world, according to travellers

TripAdvisor has revealed the winners of its 2018 Travellers' Choice Awards for Airlines — and some of the results are pretty surprising.<p>The winners were chosen based on airline reviews submitted on TripAdvisor Flights or via one of TripAdvisor's review collection partners from February 2017 to …

Singapore Airlines

‘Your face will be your passport:’ Qantas passengers start using biometrics

A number of Qantas passengers have started to use facial recognition technology at Sydney Airport.<p>When fully tested, the system will enable …

Flying

This New Luxury Airline Is Offering Private Jet Travel For As Low as $280

"I love flying and I want you to love it as much as I do."<p>That's how 21-year-old Zander Futernick describes his inspiration for founding AURA, a new …

Sous-vide Cooking

Airline group seeks to limit all 'emotional support' animals to just dogs

An airlines group representing nine major carriers has asked the Department of Transportation to limit the type of emotional support animals allowed on flights to just dogs.<p>Airlines for America, which represents major companies like American Airlines and Southwest, wrote a report to DOT earlier …

Flying

The U.S. Airlines With the Most Legroom in Economy Class

Commercial planes are gradually becoming more and more cramped. About 20 years ago, the average seat pitch—the distance between each seat where your …

American Airlines

Should You Pick Your Flight By The Size Of Your Seat?

Most of us pick the airline we will fly by destination, convenience, and, of course, price. Many would add “loyalty” to that list of criteria, depending on how highly we value the mileage rewards and upgrades we can get on a particular airline. But what if we added “seat comfort” to that list?<p>Seat …

Aviation

Air Travel is Changing with the Rise of Tech

Written by Alex Fisher Air travelers have had quite a year with plenty of action over the last few. We all remember the passenger that was abusively …

Flying

Review: American Airlines First Class dinner on DCA-ORD

American Airlines usually serves food in domestic First Class on flights over 900 miles for departures between 5am and 8pm. While Washington DC to …

American Airlines

Orlando Airport Deploys Biometric Scanners At All International Gates

New boarding lanes that employ biometric scanning are coming to Orlando International Airport. The new solution comes from SITA (Société Internationale de Télécommunications Aéronautiques), a travel IT solution provider that has developed a system to scan passenger faces at an international …

Flying

$58 for 45 Minutes in the Lounge — Reader Mistake Story

Today, I want to share a story from <i>TPG</i> reader <b>Mark</b>, who mixed up the lounge benefits offered by one of his credit cards. Here’s what he had to say:<p><i>I</i> …

Credit Cards

Southwest Is Rated the Top U.S. Airline, But People Overwhelmingly Prefer This Surprising Alternative (New Survey)

All the top airlines did okay in this poll. But passengers overwhelmingly prefer this other common alternative.<p>There's lots of good news for Southwest Airlines in a new U.S. passenger survey--and some pretty good news as well for big rivals in the sky like Delta, American, and United.<p>But the survey …

Southwest Airlines

What the airline knows about the guy in seat 14C

Your flight attendant wishes you happy birthday. Is that cute or creepy?<p>Load Error<p>Airlines know a lot about you, from date of birth and home address …

Here's What Passengers Think About Oversold Flights

When it comes to oversold flights, money talks.

Compensation

First look: Delta shows off first Boeing 777 retrofitted with new cabin interior

Delta Air Lines' plan to retrofit its fleet of 18 Boeing 777 jets with new cabin interiors is shifting into high gear.<p>The carrier unveiled the first of its overhauled 777s in Atlanta on Friday, a 777-200 that Delta expects to return to revenue service on July 2 (photos above). Initially, it will …

Aviation

Should You Buy That Cheap Spirit Airlines Ticket?

When searching for flights on sites like Kayak or Expedia and sorting by lowest price, you'll likely spot some options from Spirit Airlines. But is …

Finnair And Alaska Airlines Hook Up In New Codeshare Partnership

Alaska Airlines flyers on the US West Coast will now be able to connect to Finland and the rest of Europe this summer, thanks to a new code-sharing agreement between Alaska and Finnair.<p>From May through December, Finnair operates a three-times weekly non-stop between Helsinki and San Francisco that …

American Airlines

United Airlines Wants an App to Personalize Your Experience — Without Being Creepy

United Airlines wants to get up close and personal, without being “creepy.”<p>At the Skift Tech Forum on Tuesday, Linda Jojo, executive vice president …

Review: Delta Sky Club, Concourse F, Atlanta Hartsfield-Jackson Airport

Hartsfield-Jackson International airport in Atlanta is home to 9 different Delta Sky Clubs, the most of all of Delta’s hubs and Sky Club locations. …

Windowless planes? Virtual windows are the future, airline says

Would you want to fly eight hours or more on a airplane with no windows?<p>That could be the future of flying, says Emirates airlines president Tim Clark. Instead of real windows on the outside of the plane, passengers may instead look at images streamed onto a virtual window that’s only on the inside …

United's 'New' Boarding Process Sounds Very Familiar

The deets, decoded.<p>Attention, gate huggers: United recently announced it would trial a new boarding procedure at Chicago O'Hare International, Houston George Bush Intercontinental, and Los Angeles International airports before expanding the system this summer if all goes well. The airline will cut …

J.D. Power 2018 North America Airline Satisfaction Study

<b>COSTA MESA, Calif.: 30 May 2018 —</b> Airline investments in newer planes, improved customer satisfaction with overhead storage compartments and cheaper …

How Is The New American Airlines "No Legroom" Domestic Coach?

Related: American Airlines<p>American Airlines has launched a new Coach product on their brand new Boeing 737 MAX plane. Known as the new ‘No Legroom’ …

Automation, CT scans on American Airlines' list to speed up DFW security lines

American Airlines is spending $5 million to bring new automated security lanes that can cut down screening times by as much as 30 percent to DFW …

Las Vegas airport is streamlining security screening

McCarran International Airport is adding 18 new machines to streamline the screening of carry-on items at its Terminal 1 gates over the next year. …

American restricts emotional support animals on flights, following Delta and United

American Airlines joined other major airlines Monday in restricting emotional-support animals allowed to fly with passengers.<p>The changes followed Delta Air Lines tightening its leash in January and United Airlines in February.<p>Airlines decided to revise their own rules after a Transportation …

Aviation

United stopped serving tomato juice on flights and people were FURIOUS

Just when you thought United Airlines couldn't upset anyone else, the airline stopped serving tomato juice on flights. 😱<p>Tomato juice lovers who …

5 Tech Innovations That Will Change the Way We Fly

They're aimed at millennials, which means they're as good as implemented.<p>Until travelers stop choosing flights based mostly on price, rewards status, and the best-of-direct options, airlines won’t dramatically improve the air-travel experience. There just isn’t a great business case for …

The New Skyrider Airline Seats Will Have You Standing, Not Sitting, on Your Next Flight

Suddenly, upgrading to business seems like a great deal.<p>We may be one step closer to getting more leg room while flying—at the expense of being able to conventionally sit while onboard.<p>Italian design firm Aviointeriors unveiled at their Skyrider 2.0 at the Aircraft Interiors Expo last week in …