Aresh Alamir

252 Flips | 5 Magazines | 26 Likes | 14 Following | 28 Followers | @AVishnyakova | AUCHAN Retail Innovations

A Chinese umbrella-sharing startup just lost nearly all of its 300,000 umbrellas

In May, Bloomberg ran a story titled "China Is the Future of the Sharing Economy." "Conditions," it promised, "are ideal for the sector to thrive." Bike-sharing in the country is now a billion-dollar industry; companies that allow users to share phone batteries raised upward of $150 million in …

Une app de paiement mobile, la (nouvelle) réponse de Monoprix à Amazon Go

A lire aussi<p>Amazon plancherait sur des supermarchés automatisés avec seulement 6 employés La réponse de Monoprix à Amazon Go… en vidéo L'IoT va …

8 companies doing social media right and what marketers can learn from them

Many businesses set up shop on Facebook, Twitter, Instagram and other social networks in pursuit of new customers. Of course, the strategies they use …

Social Media

Case Study: Delta Airlines – When Digital Customer Experience Goes Bad

There’s little debate as to the critical nature of getting digital customer experience right. There isn’t a customer experience professional, IT …

Customer Experience

From Big Data To Insights: What Questions Would You Ask Your AI Chat Robot?

According to a recent Gartner report, by 2020 the average person will have more conversations with AI-enabled bots than they will with their spouse.<p>In fact, a lot of people are already doing it, often without even knowing. Half of US teens use voice control functions on their phones on a daily …

Artificial Intelligence

Design Thinking for Business Strategy - A Customer-Centered Approach

I describe Design Thinking as; <i>a mindset and process to empathize the issues and problems of human-centered/ customer centered needs, then to find</i> …

Design

How Mobile Has Changed How People Get Things Done: New Consumer Behavior Data

In moments where people need to know, go, do, and buy, relying on our phones has become second nature. Google's VP of marketing, Lisa Gevelber, …

How To Balance Digital and Human Customer Support

The more we adopt self managed, digital channels which optimise our expectations for ‘always there’, real time delivery, we are also rediscovering …

Customers Feel They Aren’t Being Heard – Here’s What You Can Do

The 2016 Customer Experience report was released recently, and many of the findings highlight how customer service is failing. One highlight focused …

The Home Depot Earns 8X In-Store ROI with Mobile Display Ads

Home Depot got powerful results when it used location extensions for display ads to reach home and garden enthusiasts on mobile. The brand reached …

Home Depot

«Азбука вкуса» запустила оплату по отпечаткам пальцев

В сети магазинов «Азбука вкуса» начали внедрять режим оплаты покупок по отпечаткам пальцев. Об этом сообщает газета «Коммерсантъ».<p>Первым магазином, …

The Store Of The Future: 150+ Startups Transforming Brick-And-Mortar Retail In One Infographic

If you are a startup in the retail industry, add or edit your profile directly at the CB Insights Editor to get in front of our research team. …

eCommerce

Тинькофф Банк: как не наступить на грабли в mobile - PLUSworld.ru – банковская розница, финансовое обслуживание и платежный рынок

О том, почему пользователям мо­бильных банковских приложений нужны эволюционные, а не ре­волюционные перемены, что случилось с сервисом «Тинькофф …

Retail: Looking Forward

The retail landscape is experiencing unprecedented innovation. To remain relevant, retailers have to meet customers’ needs today and create the …

eCommerce

Igniting Brand Growth Via Emotional Connections

Nobel Prize winning research in neuroscience and behavioral economics proves that all humans are irrational, emotional creatures. Both marketers and …

Emotional Intelligence

The essential KPIs for your Social Media ROI: 2. The top 20

#KPI #indicators #ROI #SocialMedia Following the publication of the best ways to construct your KPIs, we are going to look at the key indicators for …

ПОЧЕМУ ДЛЯ ИННОВАЦИЙ НУЖНЫ ЛЮДИ-СКАНЕРЫ

<i>Представьте себе человека, который постоянно меняет сферы интересов: сначала он увлёкся живописью, потом ему вдруг стало интересно изучение</i> …

Dubai Gets World’s First 3D-Printed Office Building

Dubai shows us that it's possible to build an entire office building with 3D printing technology

Five ways to improve your mobile marketing strategy

Mobile has created more ways than ever for marketers to connect with consumers. But it can be a challenge to figure out which micro-moments are the …

CVS bets on mobile-optimized ereceipts to expand in-store digitization

Paper receipts are getting the digital treatmentCVS Pharmacy is bringing a more streamlined digital focus to its in-store offerings while beefing up …

Pizza Hut pilots smartphone-to-robot proximity payments via MasterPass

Pizza Hut will pilot a humanoid for taking ordersPizza Hut in Asia plans to begin piloting a new in-store experience later this year that links a …

2016's biggest branding trends - revealed

The days of brands representing pre-packaged, distant megalithic entities that were unapproachable and hidden behind layers of corporate armour are …

Customers

Kohl’s integrates loyalty with Apple Pay for greater in-store relevance

Apple Watch users can now pay via their wearables in Kohl’s storesKohl’s is the first retailer integrating its private label credit card and rewards …

How Online Video Influences Your Audience

Download Subscribe<p>Close<p>Sign up to receive your selected communications from Google LLC and its affiliates. Your information will be used in …

Still resisting Apple Pay, Walmart pushes own mobile payment service to 500 stores

With mobile payment service CurrentC in shambles, partners like Walmart are turning to their own payment solutions. The nation’s largest retailer on …

IKEA tests in-store mobile checkout, building multichannel innovation

IKEA apps reach a global customer base.NEW YORK – An IKEA executive at the Mcommerce Summit: State of Mobile Commerce 2016 revealed that the retailer …

Twitter’s Periscope will now let you keep your live streams forever

Live streaming app Periscope is following their rival Facebook, testing a feature to allow users to permanently save their broadcasts in a bid to …

Start A Fire

Lush Cosmetics’ app mobilizes store experience with shop-by-mood, social commerce

Lush Cosmetics’ app for the U.S.British beauty brand and retailer Lush Cosmetics today launches its first mobile application for the United States, …

Amazon Targets YouTube With New Online Video Posting Service

Amazon.com Inc. will let people post videos to its website and earn money from advertising, royalties and other sources, putting the company in …