IT Systems Administrator - Contract

Information Technology - Palo Alto, CA, United States

Headed by Mike McCue, former CEO of Tellme, and Evan Doll, former Senior iPhone Engineer at Apple, Flipboard is inspired by the beauty and ease of print media and combined with the power of social media, helps inform, entertain and inspire people every day.

The company is based in Palo Alto, California and backed by legendary investors Kleiner Perkins Caufield & Byer, Index Ventures and Insight Venture Partners.

IT Systems Administrator – Contract

We are looking for an IT Systems Administrator to provide technical assistance to employees for solving software, hardware and network issues across a range of Mac and Windows platforms. This is a long term contract opportunity.

Responsibilities

  • Investigate and troubleshoot application, operating system and peripheral errors
  • Provision new employee equipment and accounts, including mobile devices
  • Manage all aspects of network connectivity; from telecom hand-off to firewall/routing, Wifi and VPN
  • Test new applications and operating systems for compatibility
  • Set up a shared Mac OS X workstation environment
  • Expand upon existing ticketing and wiki systems as the company grows
  • Understanding of the underlying components necessary to make OpenLDAP, DNS, and DHCP function correctly
  • Subject Matter Expert in multiple Desktop Technologies (Maintains documentation, provides training, point-of-contact for vendors and technical escalations)
Requirements
 
  • 3+ years of experience in a Desktop Support role
  • Strong experience with Mac applications: Parallels, Bootcamp, MS Office, Safari, Mail, iCal
  • Strong desktop hardware experience (MacBooks, Laptops, Printers, Network attached storage)
  • Fast learner with the ability to become proficient in new applications and be a knowledgeable resource.
  • Thorough understanding of Networking (TCP / UDP) as it relates to Switching, Routing, Firewalls, and VPN.
  • Maintain passwords, data integrity, system access & security for Desktop technologies
Preferred Skills
 
  • Mac/Linux scripting (Bash, Shell, Perl)
  • Experience with Open Source Applications
  • Knowledge of Juniper Junos and Cisco IOS with regards to switching, routing and VPN
  • Experience supporting mobile devices in a corporate environment (iPhone, Android, Windows Mobile) a plus